CompaniesChargebeeMonthly reportsJuly 2024
Chargebee in July 2024: incidents, uptime and changes
9incidents posted
1labelled major or critical
99.94%free of major/critical
82.68%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 23 min, incident time 5.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 8
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Service Interruption In US Region | Major | 23 min | resolved | 07-11 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Coupon Removal Issue | Minor | 0 min | resolved | 07-01 | |
| Service Interruption On TEST Sites | Minor | 0 min | resolved | 07-03 | |
| Account Hierarchy Functionality Issues | Minor | 0 min | resolved | 07-05 | |
| Customer Initiated Transaction Failures using Card Payment Method via Adyen Gateway. | Minor | 3 min | resolved | 07-17 | |
| Avalara Service Degradation | Minor | 7.7 h | resolved | 07-19 | |
| VAT Validation Service Degradation In The EU Region | Minor | 5 d | resolved | 07-19 | |
| Subscription UI Page Errors | Minor | 38 min | resolved | 07-25 | |
| Entitlements Access Service Degradation for AU Customers | Minor | 0 min | resolved | 07-30 |
Maintenance 1
Show scheduled maintenance
Cite this
Chargebee posted 9 status incidents in July 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Chargebee in July 2024
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/2024/07