# Chargebee in July 2024: incidents, uptime and changes

> Chargebee in July 2024: 9 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Chargebee’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/chargebee/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 9 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 8
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 82.68% free of any incident; outage time 23 min, incident time 5.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/chargebee/2024/06.md) · Next: [August 2024](https://rewindex.com/company/chargebee/2024/08.md) · [All months](https://rewindex.com/company/chargebee/reports.md) · [Chargebee](https://rewindex.com/company/chargebee.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Interruption In US Region](https://rewindex.com/company/chargebee/incidents/87jzjlcr70sc.md) | major | 2024-07-11 05:29 UTC | 2024-07-11 05:52 UTC | 23 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Coupon Removal Issue](https://rewindex.com/company/chargebee/incidents/m49cmqkbqbqq.md) | minor | 2024-07-01 13:32 UTC | 2024-07-01 13:32 UTC | 0 min | resolved |
| [Service Interruption On TEST Sites](https://rewindex.com/company/chargebee/incidents/w07vgkg23hn3.md) | minor | 2024-07-03 13:30 UTC | 2024-07-03 13:30 UTC | 0 min | resolved |
| [Account Hierarchy Functionality Issues](https://rewindex.com/company/chargebee/incidents/fm15q0z03lkt.md) | minor | 2024-07-05 15:28 UTC | 2024-07-05 15:28 UTC | 0 min | resolved |
| [Service Interruption In US Region](https://rewindex.com/company/chargebee/incidents/87jzjlcr70sc.md) | major | 2024-07-11 05:29 UTC | 2024-07-11 05:52 UTC | 23 min | resolved |
| [Customer Initiated Transaction Failures using Card Payment Method via Adyen Gateway.](https://rewindex.com/company/chargebee/incidents/f249cjvgz8m9.md) | minor | 2024-07-17 10:00 UTC | 2024-07-17 10:03 UTC | 3 min | resolved |
| [Avalara Service Degradation](https://rewindex.com/company/chargebee/incidents/s6x5vhk1s9q9.md) | minor | 2024-07-19 07:31 UTC | 2024-07-19 15:11 UTC | 7.7 h | resolved |
| [VAT Validation Service Degradation In The EU Region](https://rewindex.com/company/chargebee/incidents/4pvmsxphpz4q.md) | minor | 2024-07-19 08:43 UTC | 2024-07-24 15:15 UTC | 5 d | resolved |
| [Subscription UI Page Errors](https://rewindex.com/company/chargebee/incidents/6n27kvf6y2dv.md) | minor | 2024-07-25 12:55 UTC | 2024-07-25 13:33 UTC | 38 min | resolved |
| [Entitlements Access Service Degradation for AU Customers](https://rewindex.com/company/chargebee/incidents/5t1vd604slfm.md) | minor | 2024-07-30 03:23 UTC | 2024-07-30 03:23 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled activity In Database Services](https://rewindex.com/company/chargebee/incidents/5qkbht2d88xj.md) | maintenance | 2024-07-21 08:00 UTC | 2024-07-21 10:00 UTC | 2.0 h | resolved |

## Cite this

Chargebee posted 9 status incidents in July 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/chargebee/2024/07
- Citation: Chargebee, “Chargebee in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/2024/07 (CC BY 4.0).
- Markdown link: `[Chargebee: Chargebee in July 2024 (2024-07-01)](https://rewindex.com/company/chargebee/2024/07)`


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Canonical: https://rewindex.com/company/chargebee/2024/07 · Markdown: https://rewindex.com/company/chargebee/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:54.743Z