CompaniesXeroMonthly reportsJune 2024
Xero in June 2024: incidents, uptime and changes
Vendor-reported outage time 7 h 23 min, incident time 13 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 6 · Minor 8 · No impact listed 1
Major and critical incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Global: WorkflowMax - Some customers unable to login | Critical | 1.1 h | resolved | 06-14 | |
| Global: Practice products, MFA emails and Xero Mail unavailable | Major | 2.4 h | resolved | 06-06 | |
| Australia: Xero and Xero Tax - unable to file STP or tax returns | Major | 51 min | resolved | 06-12 | |
| NZ: Payroll - Customers may be unable to send payday files to IRD | Major | 38 min | resolved | 06-12 | |
| Global: Xero Practice Manager- momentary issues with logging in | Major | 0 min | resolved | 06-24 | |
| Australia: Practice Manager and Tax - some users experiencing issues printing tax returns | Major | 48 min | resolved | 06-28 | |
| Australia: Practice Manager and Tax - some users experiencing issues printing tax returns | Major | 1.6 h | resolved | 06-28 |
Other incidents 9
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Global: Online invoices- receiving an error | Minor | 11 min | resolved | 06-03 | |
| Global: Xero HQ - Staff invite | Minor | 14 min | resolved | 06-10 | |
| Global: Reporting - customers unable to publish reports | Minor | 16 min | resolved | 06-11 | |
| Xero Practice Manager - some users experiencing errors with entering time | Minor | 1.8 h | resolved | 06-12 | |
| Global: Xero Sign & e-signing - Customers experiencing issues | No impact listed | 2.3 h | resolved | 06-12 | |
| Global: User role changes are delayed | Minor | 1.2 h | resolved | 06-12 | |
| Global: Products and services - inventory items cannot be accessed | Minor | 32 min | resolved | 06-13 | |
| Global: Xero - Some customers are experiencing errors logging in | Minor | 36 min | resolved | 06-17 | |
| Australia: Xero Payroll- delay in filing STP | Minor | 1.7 h | resolved | 06-23 |
Maintenance 1
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Cite this
Xero posted 16 status incidents in June 2024 (7 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in June 2024
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2024/06