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Xero: Global: User role changes are delayed

MinorStatus: resolvedStarted Resolved (1.2 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue impacting global customers trying trying to change user roles, invite users and remove users in Xero. We apologise for any inconvenience this has caused. A product release caused this functionality to become delayed. We've rolled back the release and services are back to normal.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-06-12 23:58 UTC, resolved after 1.2 h, 1 update(s).

Title
Global: User role changes are delayed
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/cw8mvy40rmm3

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