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CompaniesSmartsheetMonthly reportsJuly 2024

Smartsheet in July 2024: incidents, uptime and changes

8incidents posted
5labelled major or critical
96.59%free of major/critical
95.43%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 25 h 20 min, incident time 33 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 3 · Minor 2 · No impact listed 1

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Unable to access SmartsheetCritical2.5 hresolved07-17
Unable to access SmartsheetCritical4.3 hresolved07-30
Investigating some Automation Workflow failuresMajor6.0 hresolved07-03
Issues loading sheets and reportsMajor10 hresolved07-16
Board View Pop UpMajor2.2 hresolved07-24

Other incidents 3

IncidentImpactStartedDurationStatusDay
AI Tools Intermittent ConnectivityMinor3.5 hresolved07-13
Issues loading assets and automationsMinor5.2 hresolved07-15
Errors creating sheets and reportsNo impact listed2.0 hresolved07-19

Cite this

Smartsheet posted 8 status incidents in July 2024 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in July 2024
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2024/07

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