LiveKit

livekit.io (opens in new tab)Status page (opens in new tab)

Status page says: Operational since Oct 19
Last 90 days: 31 incidents, 3 major or critical
Rewrites caught: 2 edited
Next deprecation: None announced

LiveKit incidents per day, last 90 days

Select a day to jump to its incidents below.

How LiveKit reports incidents

Compared with the 152 vendors that have enough incidents to compare. Each tick is one vendor; lower is better on every line.

Provisional. Built nightly from every archived version of each incident, last on Oct 19. Compare all vendors

First posted only after it was over

20% 10 of the 50 incidents we have in full detail

The first update already said resolved. Typical vendor: 6%.

LiveKit: higher than most vendors.

Time to resolve

2 h 2 min median; 9 in 10 within 9 h 37 min

From the vendor’s own start and resolve times, last 365 days. Typical vendor: 2 h.

LiveKit: around the middle.

Major or critical incidents

1.1 a month 13 in the last 365 days

Impact as the vendor labels it. Typical vendor: 1.2 a month.

LiveKit: around the middle.

Rewrites caught

0 deleted, 2 edited after publishing

Counts, not a rate: 10-minute tracking began Oct 17, so there are too few events to compare yet.

Dependencies

What LiveKit relies on and who relies on LiveKit, as observed in status-page incidents: who they blame, where they say they run, and who fails at the same time. Observed, not verified.

LiveKit depends on

Provider	Evidence	Signal
Cloudflare	blamed in 2 incidents; together in 4 outage events “…Cloud Dashboard Outage Due to Cloudflare Outage User traffic was not impacted, but our customer dashboard was not operational because of a major Cloudflare outage. It lasted roughly from 08:45 - 09:15…” incident	Strong
Google Gemini / Vertex AI	blamed in 1 incident; integration affected in 1 “…Intermittent errors for Google Gemini models via Inference This incident has been resolved. The errors were caused by an upstream issue at our model provider (Google) that incorrectly triggered an acc…” incident	Likely
mobile/SMS carriers	blamed in 1 incident “…n resolved. We will follow up with a detailed postmortem as soon as possible. An upstream carrier reverted a codec change that was causing one-way audio issues on calls to LiveKit-issued phone numbers…” incident	Likely
Twilio	integration affected in 1 “…Inbound SIP (Twilio/UDP) Degradation \| US East SIP calling over UDP in the US East region experienced failures from ~10:30–11:35 UTC, affecting inbound calls from Twilio. TCP and TLS traffic was not i…” incident	Weak

Who depends on LiveKit

Vendor	Evidence	Signal
MessageBird (Bird)	listed as a subprocessor	Weak

Outage events: Cloudflare, Jun 22 (timing), Cloudflare, Dec 5, 2025, Cloudflare, Nov 18, 2025, Cloudflare, Jun 21, 2022.

Strong: same company, or blamed in two separate outages. Likely: blamed once, or named as hosting and failing together. Weak: listed as a subprocessor, integration-only, or failing together repeatedly without being named.

Changes and edits

Incidents LiveKit rewrote or removed, and notable changes to the pages we watch.

~~Struck in red~~ is what LiveKit removed. Blue is what they added.

TodayMonday, October 19Mon, Oct 19

4 rewrites

Edited
20:53Edited by the vendor
Degraded SIP Performance in US West
Title Degraded SIP Performance in US West
Edited
18:23Edited by the vendor
Investigating reports of elevated API failures in Chicago region
Update text Between ~~16:35 and 17:03 UTC, Chicago region experienced about 11% failure rates in API errors,…~~ 16:35-17:03 UTC, Chicago region experienced about 11% failure rates in API errors, failed… UTC, and all affected services are…
Edited
18:03Edited by the vendor
Investigating reports of elevated API failures in Chicago region
Update text …were also affected during this period. API requests made with recent server SDK versions are automatically retried in other… The last related errors occurred at…
Edited
17:23Edited by the vendor
Investigating reports of elevated API failures in Chicago region
Title Investigating reports of elevated API failures in Chicago region
Update text …of elevated API errors across our ~~services.~~ services in the Chicago region.

Tuesday, October 13

1 incident change

Critical
10:01Critical incident
Observability upload and Agent Simulations failures

Tuesday, September 15

1 incident change

Major
12:31Major incident
Cloud Dashboard, Analytics Services, and Billing API failures

Wednesday, September 2

1 incident change

Major
08:15Major incident
LiveKit dashboard failing to load

Monday, June 22

1 incident change

Major
13:05Major incident
Connection failures and SIP transfer errors in US Central Event

Thursday, May 28

1 incident change

Critical
14:53Critical incident
Elevated Reports of Participant Connection Latency and Errors In US East Region

Tuesday, May 26

1 incident change

Major
19:53Major incident
Partial data outage on LiveKit Cloud Dashboard

Full LiveKit change history

Pricing and pages we watch

Page	Versions	Last changed	Last checked	History
Privacy policy (opens in new tab)	0			No changes yet
Subprocessors (opens in new tab)	1	2026-10-19	2026-10-19	No changes yet
Terms of service (opens in new tab)	0			No changes yet