LiveKit: LiveKit Cloud Dashboard Missing Observability Sessions
No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.livekit.io (opens in new tab)
Timeline of updates
- resolved
We have identified a bug where LiveKit Cloud projects created after April 1 at 20:41 UTC which enabled Agent Insights encountered a bug where their observability data (recordings, traces, and agent logs) was not saved correctly. We have resolved the issue on April 8 at 03:19 UTC and Agent Insights should be fully operational for all new and existing projects. No action is required from impacted users. We will follow up with a postmortem as soon as possible.
From LiveKit’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.livekit.io (opens in new tab).