Companies / bi
Lightdash
24incidents since 2023-01-26
12major or critical
0in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Application unavailable Lightdash Cloud (EU) was unavailable, with possible server errors for customers in Europe, during a critical incident starting 2026-06-15 09:25 UTC. A fix was implemented at 09:33 UTC, and the incident was resolved at 2026-06-15 09:44 UTC after 19 min. | Major incident | |
| Major incident: Dashboard charts failures (app.lightdash.cloud) Lightdash reported a major outage affecting dashboard chart queries for app.lightdash.cloud users on Lightdash Cloud (US), with errors stating "Invalid timezone: project_timezone". It started at 2026-06-12 10:19 UTC and was resolved at 2026-06-12 10:44 UTC, lasting 24 min; a fix was applied and monitored. | Major incident | |
| Major incident: Network configuration may cause warehouse timeout errors Lightdash reported a major EU Cloud incident from 2026-04-21 11:37 UTC to 2026-04-21 14:48 UTC (3 h 11 min). An unintentionally provisioned egress IP, 34.140.90.83, caused some warehouse queries to be blocked by customer firewalls. Lightdash worked with affected customers to update allowlists; error rates returned to normal and the incident was resolved. | Major incident | |
| Major incident: Intermittent API errors across US Lightdash Cloud (US) experienced intermittent API request failures with major impact from 2026-03-24 10:35 UTC to 2026-03-24 12:19 UTC, lasting 1 h 43 min. Outbound connections exceeded cloud networking capacity, dropping requests; Lightdash restructured its internal network architecture to reduce outbound connection load and reported all services healthy after deploying the fix. | Major incident | |
| Major incident: Embedding features may be unavailable Lightdash reported a major incident affecting EU and US Cloud: some customers’ embedded content failed to load and the settings page was missing due to an external feature-flag provider error. It started at 2025-09-29 18:34 UTC, lasted 51 min, and was resolved at 2025-09-29 19:26 UTC after a fix was implemented. | Major incident | |
| Critical incident: Google Cloud Platform outage A critical Google Cloud Storage outage made core services powering Lightdash queries unavailable in Lightdash Cloud (EU) and Lightdash Cloud (US). The incident started at 2025-06-12 18:40 UTC and was resolved at 2025-06-12 23:16 UTC, lasting 4 h 36 min; queries were loading by 22:12 UTC. | Major incident | |
| Major incident: Degraded performance Lightdash reported a major incident affecting Lightdash Cloud (EU) and Lightdash Cloud (US), with downtime on larger instances including app.lightdash.cloud and eu1.lightdash.cloud. It started at 2025-06-02 09:43 UTC and was resolved at 2025-06-02 10:50 UTC, lasting 1 h 6 min; no cause or fix was stated. | Major incident | |
| Major incident: Email not sending Lightdash reported a major email outage affecting Lightdash Cloud (EU) and Lightdash Cloud (US), including signup verification and password resets, starting 2024-06-17 19:03 UTC and lasting 10 h 7 min. Lightdash attributed it to its email provider’s outage; emails were processing again at 06-17 20:50 UTC, and the incident was resolved at 2024-06-18 05:10 UTC. | Major incident | |
| Major incident: Performance degraded on dashboards and scheduled deliveries Lightdash reported major performance degradation in EU and US Cloud dashboards and scheduled deliveries, with load times over one minute due to its feature flag provider’s outage. Starting 2024-02-28 16:34 UTC, the incident lasted 2 h 7 min and was resolved at 2024-02-28 18:42 UTC after a fix was deployed to all customers. | Major incident | |
| Major incident: Issues with deploying and creating preview environments Lightdash reported a major incident affecting EU and US Cloud, causing empty Explores during deployments or Preview environment creation. It ran from 2024-01-29 15:40 UTC to 2024-01-29 17:08 UTC (1 h 28 min). Lightdash identified release 0.956.4, reverted Cloud instances, released a fix, and recommended self-hosted users upgrade to 0.965.6 and browser users hard-refresh. | Major incident |
Full Lightdash change timeline, with diffs →
Status incident history
Lightdash status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2023 | 5 | 2 |
| 2024 | 7 | 3 |
| 2025 | 7 | 3 |
| 2026 | 5 | 4 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 1 |
| 2023-10 | minor | 1 |
| 2024-01 | major | 1 |
| 2024-02 | major | 1 |
| 2024-03 | minor | 1 |
| 2024-05 | minor | 1 |
| 2024-06 | major | 1 |
| 2024-08 | none | 1 |
| 2024-09 | minor | 1 |
| 2025-02 | none | 1 |
| 2025-04 | minor | 1 |
| 2025-05 | none | 1 |
| 2025-06 | critical | 1 |
| 2025-06 | major | 1 |
| 2025-06 | none | 1 |
| 2025-09 | major | 1 |
| 2026-03 | major | 1 |
| 2026-04 | major | 1 |
| 2026-05 | minor | 1 |
| 2026-06 | critical | 1 |
| 2026-06 | major | 1 |
Silent edits
No silent edits or deletions detected for Lightdash yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Pricing | lightdash.com/pricing (opens in new tab) | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 24 of 24 incidents. Full list: last 90 days · JSON · Markdown