Companies / Lightdash / incidents
Lightdash: Embedding features may be unavailable
Lightdash reported a major incident affecting EU and US Cloud: some customers’ embedded content failed to load and the settings page was missing due to an external feature-flag provider error. It started at 2025-09-29 18:34 UTC, lasted 51 min, and was resolved at 2025-09-29 19:26 UTC after a fix was implemented.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (US)Lightdash Cloud (US)
Timeline of updates
- identified
Some customers may notice embedded content not loading and the settings page missing. We've found an error with an external provider we use to flag this feature, we're working on a fix now
- monitoring
A fix has been implemented and we are monitoring the results.
- monitoring
We are continuing to monitor for any further issues.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Embedding features may be unavailable 2025-09-29 18:34 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lightdash profile · Recent Lightdash incidents · Markdown · JSON