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Lightdash: Performance degraded on dashboards and scheduled deliveries
Lightdash reported major performance degradation in EU and US Cloud dashboards and scheduled deliveries, with load times over one minute due to its feature flag provider’s outage. Starting 2024-02-28 16:34 UTC, the incident lasted 2 h 7 min and was resolved at 2024-02-28 18:42 UTC after a fix was deployed to all customers.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (US)Lightdash Cloud (US)
Timeline of updates
- identified
Dashboards and scheduled deliveries are experiencing degraded performance (>1 minute) load times due to a service outage with our feature flag provider (https://status.posthog.com) We're currently removing any calls to this service to return Lightdash to normal. Please subscribe for updates.
- identified
We're currently deploying a fix to all customers, once this is deployed we'll begin monitoring the fix to ensure we've restored services to normal.
- identified
We are continuing to work on a fix for this issue.
- monitoring
We've deployed a fix to all customers and are monitoring performance closely. Users are reporting normal loading times.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Performance degraded on dashboards and scheduled deliveries 2024-02-28 16:34 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lightdash profile · Recent Lightdash incidents · Markdown · JSON