Changes / Lightdash / Dashboard charts failures (app.lightdash.cloud)

Lightdash: Major incident: Dashboard charts failures (app.lightdash.cloud)

Summary

Lightdash reported a major outage affecting dashboard chart queries for app.lightdash.cloud users on Lightdash Cloud (US), with errors stating "Invalid timezone: project_timezone". It started at 2026-06-12 10:19 UTC and was resolved at 2026-06-12 10:44 UTC, lasting 24 min; a fix was applied and monitored.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Dashboard charts failures (app.lightdash.cloud)
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-12 10:19 UTC
AddedResolved time#5
Before: not present
After: 2026-06-12 10:44 UTC
AddedAffected components#6
Before: not present
After: Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
AddedUpdateidentified#7
Before: not present
After: Dashboard chart queries are erroring with "Invalid timezone: project_timezone" (for app.lightdash.cloud users) We've identified the issue and are working on a fix.
AddedUpdatemonitoring#8
Before: not present
After: Currently monitoring the fix applied - should be done shortly
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Dashboard charts failures (app.lightdash.cloud) (this change)
Lightdash reported a major outage affecting dashboard chart queries for app.lightdash.cloud users on Lightdash Cloud (US), with errors stating "Invalid timezone: project_timezone". It started at 2026-06-12 10:19 UTC and was resolved at 2026-06-12 10:44 UTC, lasting 24 min; a fix was applied and monitored.
Major incident

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