Lightdash: Issues with deploying and creating preview environments

Impact: majorStatus: resolvedStarted 2024-01-29 15:40 UTCResolved 2024-01-29 17:08 UTC (1.5 h)4 updatesSource: stspg.io

Summary

Lightdash reported a major incident affecting EU and US Cloud, causing empty Explores during deployments or Preview environment creation. It ran from 2024-01-29 15:40 UTC to 2024-01-29 17:08 UTC (1 h 28 min). Lightdash identified release 0.956.4, reverted Cloud instances, released a fix, and recommended self-hosted users upgrade to 0.965.6 and browser users hard-refresh.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (US)Lightdash Cloud (US)

Timeline of updates

identified2024-01-29 15:40 UTC
We’ve identified an issue within the following release: 0.956.4, leading to empty Explores when deploying to a Lightdash project or creating Preview environments. We’ve reverted all Cloud instances. For self-hosted users, we recommend upgrading to version 0.965.6 in Lightdash.
identified2024-01-29 16:24 UTC
We've identified the issue and are currently building a new image: 0.965.6
monitoring2024-01-29 16:25 UTC
A fix has been implemented and we're currently monitoring all instances. We recommend applying a "hard refresh" to your browser tab/window to ensure you get the latest changes applied
resolved2024-01-29 17:08 UTC
This incident has been resolved by applying a fix and releasing a new version of the app. Thank you for your patience during this time.

Rewindex changes for this incident

Major incident: Issues with deploying and creating preview environments 2024-01-29 15:40 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Lightdash profile · Recent Lightdash incidents · Markdown · JSON