Changes / Lightdash / Issues with deploying and creating preview environments
Lightdash: Major incident: Issues with deploying and creating preview environments
Summary
Lightdash reported a major incident affecting EU and US Cloud, causing empty Explores during deployments or Preview environment creation. It ran from 2024-01-29 15:40 UTC to 2024-01-29 17:08 UTC (1 h 28 min). Lightdash identified release 0.956.4, reverted Cloud instances, released a fix, and recommended self-hosted users upgrade to 0.965.6 and browser users hard-refresh.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues with deploying and creating preview environments
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After: major
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After: resolved
Before: not present
After: 2024-01-29 15:40 UTC
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After: 2024-01-29 17:08 UTC
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After: Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
Before: not present
After: We’ve identified an issue within the following release: 0.956.4, leading to empty Explores when deploying to a Lightdash project or creating Preview environments.
We’ve reverted all Cloud instances. For self-hosted users, we recommend upgrading to version 0.965.6 in Lightdash.
Before: not present
After: We've identified the issue and are currently building a new image: 0.965.6
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After: A fix has been implemented and we're currently monitoring all instances.
We recommend applying a "hard refresh" to your browser tab/window to ensure you get the latest changes applied
Before: not present
After: This incident has been resolved by applying a fix and releasing a new version of the app.
Thank you for your patience during this time.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues with deploying and creating preview environments (this change) Lightdash reported a major incident affecting EU and US Cloud, causing empty Explores during deployments or Preview environment creation. It ran from 2024-01-29 15:40 UTC to 2024-01-29 17:08 UTC (1 h 28 min). Lightdash identified release 0.956.4, reverted Cloud instances, released a fix, and recommended self-hosted users upgrade to 0.965.6 and browser users hard-refresh. | Major incident |
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