Lightdash: Email Delivery Issue
Affected components: Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (EU)Lightdash Cloud - Lightdash Cloud (US)Lightdash Cloud (US)
Timeline of updates
- investigating
We're currently experiencing an issue where emails are not being sent. Our team is actively investigating the problem.
- identified
We've identified the cause of the email delivery issue—it's related to our email provider. They’ve updated their status page with more information and we're closely monitoring the situation and will provide further updates as they become available.
- resolved
The email provider has resolved the incident, and email delivery is back to normal.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
922608e014fd1274…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Lightdash, started 2024-09-16 09:31 UTC, resolved after 26 min, 3 update(s).
- Title
- Email Delivery Issue
- Vendor
- Lightdash
- Date
- URL
- https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14
Lightdash profileRecent Lightdash incidentsAll outages on September 16, 2024Lightdash in September 2024MarkdownJSON