# Lightdash: Email Delivery Issue

> Lightdash status incident “Email Delivery Issue” on 2024-09-16: impact minor (vendor’s label), 26 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14
Last updated: 2024-09-16T09:57:20Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-16 09:31 UTC · Resolved: 2024-09-16 09:57 UTC · Duration: 26 min
- Updates: 3 · Affected components: Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
- [Vendor status page: https://stspg.io/1d38hbv06j3g](https://stspg.io/1d38hbv06j3g)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Timeline of updates

- **investigating** 2024-09-16 09:31 UTC: We're currently experiencing an issue where emails are not being sent. Our team is actively investigating the problem.
- **identified** 2024-09-16 09:39 UTC: We've identified the cause of the email delivery issue—it's related to our email provider. They’ve updated their status page with more information and we're closely monitoring the situation and will provide further updates as they become available.
- **resolved** 2024-09-16 09:57 UTC: The email provider has resolved the incident, and email delivery is back to normal.

## Cite this

Status incident (vendor impact label: minor) posted by Lightdash, started 2024-09-16 09:31 UTC, resolved after 26 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14
- Citation: Lightdash, “Email Delivery Issue” (2024-09-16 09:31 UTC). Archived by Rewindex: https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14 (CC BY 4.0).
- Markdown link: `[Lightdash: Email Delivery Issue (2024-09-16)](https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14)`


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Canonical: https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14 · Markdown: https://rewindex.com/company/lightdash/incidents/n3fy0bbgkr14.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/n3fy0bbgkr14 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:59:40.892Z