LiveKit: Partial Outage in LiveKit Cloud Dashboard
Affected components: Cloud Dashboard (cloud.livekit.io)
Timeline of updates
- investigating
Due to networking issues faced in our US East region, certain features of Cloud Dashboard are not accessible, including Sessions page and Agent Insights. There is no data loss or ongoing session impact associated with this. Our team is actively working on restoring the service.
- investigating
Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.
- resolved
As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).