# LiveKit: Partial Outage in LiveKit Cloud Dashboard

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-18 17:49 UTC · Resolved: 2026-06-18 19:10 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: Cloud Dashboard (cloud.livekit.io)
- [Vendor status page: https://stspg.io/0gj5h3brpqhr](https://stspg.io/0gj5h3brpqhr)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **investigating** 2026-06-18 17:49 UTC: Due to networking issues faced in our US East region, certain features of Cloud Dashboard are not accessible, including Sessions page and Agent Insights. There is no data loss or ongoing session impact associated with this. Our team is actively working on restoring the service.
- **investigating** 2026-06-18 18:39 UTC: Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.
- **resolved** 2026-06-18 19:10 UTC: As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.


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Canonical: https://rewindex.com/company/livekit/incidents/z8zt3h7s3brq · Markdown: https://rewindex.com/company/livekit/incidents/z8zt3h7s3brq.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/z8zt3h7s3brq · Generated 2026-10-19T23:16:09.759Z