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LiveKit: Elevated latency in Hyderabad region

MinorStatus: resolvedStarted Resolved (2.0 h)3 updatesstspg.io (opens in new tab)

Affected components: India - SIPRegional SIP - India - SIPIndia - IngressRegional Ingress - India - Ingress

Timeline of updates

  1. investigating

    We're investigating elevated latency affecting Ingress and SIP services in our Hyderabad region.

  2. investigating

    As of 09:21 UTC, we've applied a mitigation by routing traffic away from the Hyderabad region. Latency rates are returning to normal levels. We're continuing to monitor the issue.

  3. resolved

    We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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