LiveKit: Elevated RoomService API error rates in London
Affected components: Regional Real Time Communication - United Kingdom - Real Time CommunicationUnited Kingdom - Real Time Communication
Timeline of updates
- monitoring
Between 08:54 am and 09:06 am UTC, 5.4% of room service api requests in our London region failed with errors. A fix was applied and error rates returned to normal by 09:06 am UTC. We are continuing to monitor.
- resolved
Error rates for room service api requests in our London region have remained normal since 09:06 am UTC and we are no longer seeing any issues.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).