# LiveKit: Elevated RoomService API error rates in London

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-14 09:49 UTC · Resolved: 2026-07-14 10:41 UTC · Duration: 52 min
- Updates: 2 · Affected components: Regional Real Time Communication - United Kingdom - Real Time Communication, United Kingdom - Real Time Communication
- [Vendor status page: https://stspg.io/grv9jnn1g9l4](https://stspg.io/grv9jnn1g9l4)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **monitoring** 2026-07-14 09:49 UTC: Between 08:54 am and 09:06 am UTC, 5.4% of room service api requests in our London region failed with errors. A fix was applied and error rates returned to normal by 09:06 am UTC. We are continuing to monitor.
- **resolved** 2026-07-14 10:41 UTC: Error rates for room service api requests in our London region have remained normal since 09:06 am UTC and we are no longer seeing any issues.


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Canonical: https://rewindex.com/company/livekit/incidents/fdt5j2vwkhzp · Markdown: https://rewindex.com/company/livekit/incidents/fdt5j2vwkhzp.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/fdt5j2vwkhzp · Generated 2026-10-20T01:30:40.516Z