LiveKit: Investigating connection failure and SIP transfer error reports in US East
Affected components: Regional Real Time Communication - US East - Real Time CommunicationUS East - Real Time Communication
Timeline of updates
- investigating
We are currently investigating connection failure alerts in US East.
- monitoring
US East has experienced a networking failure. Traffic was automatically rerouted away from US East within a minute and connection failure errors are back to baseline. The disruption started happening as of 16:47 UTC, and traffic was rerouted at 16:48. We are continuing to investigate and monitor SIP transfer errors.
- resolved
TransferSIPParticipant for calls happening in US East required a manual intervention to redirect. That API is fully restored as of 17:18 UTC. We will follow up with a postmortem as soon as possible.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).