# LiveKit: Investigating connection failure and SIP transfer error reports in US East

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-18 17:09 UTC · Resolved: 2026-06-18 17:40 UTC · Duration: 31 min
- Updates: 3 · Affected components: Regional Real Time Communication - US East - Real Time Communication, US East - Real Time Communication
- [Vendor status page: https://stspg.io/qh25nt750mzh](https://stspg.io/qh25nt750mzh)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **investigating** 2026-06-18 17:09 UTC: We are currently investigating connection failure alerts in US East.
- **monitoring** 2026-06-18 17:32 UTC: US East has experienced a networking failure. Traffic was automatically rerouted away from US East within a minute and connection failure errors are back to baseline. The disruption started happening as of 16:47 UTC, and traffic was rerouted at 16:48. We are continuing to investigate and monitor SIP transfer errors.
- **resolved** 2026-06-18 17:40 UTC: TransferSIPParticipant for calls happening in US East required a manual intervention to redirect. That API is fully restored as of 17:18 UTC. We will follow up with a postmortem as soon as possible.


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Canonical: https://rewindex.com/company/livekit/incidents/859j8gd6ct54 · Markdown: https://rewindex.com/company/livekit/incidents/859j8gd6ct54.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/859j8gd6ct54 · Generated 2026-10-19T23:14:32.139Z