rewindex

ChangesLiveKitInvestigating failing calls and RoomService API failures in US East and dashboard issues

LiveKit: Incident silently edited: Investigating failing calls and RoomService API failures in US East and dashboard issues

Silent editNot classified yetChanged status.livekit.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LiveKit removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues
After: Investigating failing calls and RoomService API failures in US East and dashboard issues
ChangedUpdateinvestigating#2
Before: …increased rate of failing outbound calls in US Central and US East. We will post another update with…
After: …increased rate of failing outbound calls in US removed US East. We will post another update with…
ChangedUpdateresolved#3
Before: …an upstream infrastructure provider affected our US East region, with impact also seen in US Central. During this window: Inbound SIP calls in US…
After: …an upstream infrastructure provider affected our US East region. During this window: Inbound SIP calls in US…
Before: …this window: Inbound SIP calls in US East and US Central failed at elevated rates, with affected calls rejected…
After: …this window: Inbound SIP calls in US East removed failed at elevated rates, with affected calls rejected…
Before: …request server errors in US East. Some participants in US East and US Central saw failed room joins or increased packet loss.…
After: …request server errors in US East. Some participants removed saw failed room joins or increased packet loss.…

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History of this incident

YesterdaySunday, November 1Sun, Nov 1

1 rewrite, 2 incident changes

Thursday, October 29

4 incident changes

All LiveKit changesLiveKit profileMarkdownJSON