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ChangesLiveKitInvestigating failing calls and RoomService API failures in US Central/East and dashboard issues

LiveKit: Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues

Incident updateNormal progress (rule, 100%)Changed status.livekit.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LiveKit removed; blue is what they added. Muted text is unchanged context.

AddedUpdateidentified#1
Before: not present
After: While the US regions still appear to be stable, we are tracking degraded services including SIP, RTC, and APIs in our Mexico region. We will update again as soon as possible.
AddedUpdatemonitoring#2
Before: not present
After: We've applied a mitigation for our Mexico region and services have returned to baseline. We are continuing to monitor and will update again within 15 minutes.

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History of this incident

TodayThursday, October 29Thu, Oct 29

4 incident changes

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