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ChangesLiveKitInvestigating failing calls and RoomService API failures in US Central/East and dashboard issues

LiveKit: Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues

Incident updateNormal progress (rule, 100%)Changed status.livekit.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LiveKit removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: monitoring
AddedUpdatemonitoring#2
Before: not present
After: We believe the mitigation was successful and are seeing services return to normal. The dashboard is accessible and error rates have gone down across services. We are continuing to monitor to make sure that the situation is resolved. We will update again as soon as possible.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

TodayThursday, October 29Thu, Oct 29

4 incident changes

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