# LiveKit: Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues

> Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues. Detected 2026-10-29 by Rewindex: what changed on LiveKit’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/rd4a56d57b96348
Last updated: 2026-10-29T00:23:59Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-29 00:23 UTC · Detected: 2026-10-29 00:23 UTC
- [Source: https://status.livekit.io/incidents/vtwkvgmyjzmm](https://status.livekit.io/incidents/vtwkvgmyjzmm)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)
- Versions: before incident\_version:666/vtwkvgmyjzmm@026ef1d07dd1 → after incident\_version:666/vtwkvgmyjzmm@9153e40b00a4
- Change 3 of 4 for this incident

Incident page (full timeline): [Investigating failing calls and RoomService API failures in US Central/East and dashboard issues](https://rewindex.com/company/livekit/incidents/vtwkvgmyjzmm.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ monitoring
```

**2. Added: Update** (monitoring) · 2026-10-29 00:16 UTC

```diff
+ We believe the mitigation was successful and are seeing services return to normal. The dashboard is accessible and error rates have gone down across services. We are continuing to monitor to make sure that the situation is resolved. We will update again as soon as possible.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 00:03 UTC | [Incident updated: Investigating failing calls in US Central/East and dashboard issues](https://rewindex.com/change/rd15e32b3bf6be9.md) | Normal progress |
| 2026-10-29 00:13 UTC | [Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues](https://rewindex.com/change/rdc2e1f63daa5cf.md) | Normal progress |
| 2026-10-29 00:23 UTC | Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues (this change) | Normal progress |
| 2026-10-29 01:14 UTC | [Incident updated: Investigating failing calls and RoomService API failures in US Central/East and dashboard issues](https://rewindex.com/change/r886e547189c130.md) | Normal progress |

Previous: [change](https://rewindex.com/change/rdc2e1f63daa5cf.md) · Next: [change](https://rewindex.com/change/r886e547189c130.md) · All LiveKit changes: [timeline](https://rewindex.com/company/livekit/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rd4a56d57b96348 · Markdown: https://rewindex.com/change/rd4a56d57b96348.md · JSON: https://rewindex.com/api/v1/changes/rd4a56d57b96348 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T11:13:42.482Z