LiveKit: Partial data outage on LiveKit Cloud Dashboard
Affected components: Cloud Dashboard (cloud.livekit.io)
Timeline of updates
- investigating
We are investigating reports of Agent Observability not accessible for some sessions.
- identified
We have identified an issue causing partial data unavailability in LiveKit Cloud Dashboard: - For some users, Agent Observability is temporarily unavailable for some sessions. - Some sessions in the 24-hour filter are showing as Active even though they have ended. A fix has been identified and we are backfilling the missing data.
- monitoring
A fix has been implemented and we are seeing no more data outage for newly created sessions. We are monitoring the fix and are currently working on backfilling the missing data.
- resolved
All missing data has now been backfilled and the incident is resolved.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).