ChangesLiveKitPartial data outage on LiveKit Cloud Dashboard
LiveKit: Major incident: Partial data outage on LiveKit Cloud Dashboard
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what LiveKit removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Partial data outage on LiveKit Cloud Dashboard
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-05-26 19:53 UTC
Before: not present
After: 2026-05-26 21:32 UTC
Before: not present
After: Cloud Dashboard (cloud.livekit.io)
Before: not present
After: We are investigating reports of Agent Observability not accessible for some sessions.
Before: not present
After: We have identified an issue causing partial data unavailability in LiveKit Cloud Dashboard:
- For some users, Agent Observability is temporarily unavailable for some sessions.
- Some sessions in the 24-hour filter are showing as Active even though they have ended.
A fix has been identified and we are backfilling the missing data.
Before: not present
After: A fix has been implemented and we are seeing no more data outage for newly created sessions. We are monitoring the fix and are currently working on backfilling the missing data.
Before: not present
After: All missing data has now been backfilled and the incident is resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Tuesday, May 26
1 incident change
- MajorMajor incident
Partial data outage on LiveKit Cloud Dashboardthis change