Companies / QuickBooks Online / incidents

QuickBooks Online: QBO Emailed Forms Not Received

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - United StatesUnited StatesEMEAQuickBooks Online - United Kingdom

Timeline of updates

1. identified2024-08-01 16:46 UTC

   Some customers are currently unable to send emails via QuickBooks online. We’ve identified the source of the problem and are working to resolve the issue. The emails are currently in a backlog and will be sent by the system after some time.

2. monitoring2024-08-01 19:54 UTC

   A fix has been implemented and we are monitoring the results. The emails are currently in a backlog and are being sent by the system. This will take some time to work through the backlog but it is actively working through these emails.

3. resolved2024-08-01 23:48 UTC

   A fix has been implemented. The emails are currently in a backlog and are being sent. This will take some time to work through the backlog but it is actively working through these emails.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON