# QuickBooks Online: QBO Emailed Forms Not Received

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-01 16:46 UTC · Resolved: 2024-08-01 23:48 UTC · Duration: 7.0 h
- Updates: 3 · Affected components: Canada, QuickBooks Online - Canada, QuickBooks Online - United States, United States, EMEA, QuickBooks Online - United Kingdom
- [Vendor status page: https://stspg.io/36mr7h450q6x](https://stspg.io/36mr7h450q6x)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **identified** 2024-08-01 16:46 UTC: Some customers are currently unable to send emails via QuickBooks online. We’ve identified the source of the problem and are working to resolve the issue. The emails are currently in a backlog and will be sent by the system after some time.
- **monitoring** 2024-08-01 19:54 UTC: A fix has been implemented and we are monitoring the results. The emails are currently in a backlog and are being sent by the system. This will take some time to work through the backlog but it is actively working through these emails.
- **resolved** 2024-08-01 23:48 UTC: A fix has been implemented. The emails are currently in a backlog and are being sent. This will take some time to work through the backlog but it is actively working through these emails.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/2q41svj88ctw · Markdown: https://rewindex.com/company/quickbooks-online/incidents/2q41svj88ctw.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/2q41svj88ctw · Generated 2026-10-18T09:59:58.143Z