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CompaniesTwilioMonthly reportsAugust 2024

Twilio in August 2024: incidents, uptime and changes

213incidents posted
1labelled major or critical
99.86%free of major/critical
6.40%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 2 min, incident time 29.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 183 · No impact listed 29

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Twilio Docs Returning Error 400Major1.0 hresolved08-07

Other incidents 212

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to Vodacom Network in South AfricaMinor6.5 hresolved08-01
Delays in A2P 10DLC T-Mobile Registrations and De-RegistrationsMinor3 dresolved08-01
SMS Delivery Reports Delay To Megafon Network in RussiaMinor8.6 hresolved08-01
SMS Delivery Delay To Videotron Network In CanadaMinor12 hresolved08-01
SMS Delivery Failures To Mobitel Network In SloveniaMinor4.7 hresolved08-01
SMS Delivery Delays to Tigo Network in GuatemalaMinor7.3 hresolved08-01
Email in Flex Outbound Emails DelayedMinor8.1 hresolved08-01
Our Engineers are Investigating an Issue with receiving audio when connecting to conference FlexNo impact listed4 minresolved08-01
SMS Delivery Delays to Etisalat Network in AfghanistanMinor22 hresolved08-01
On Call Engineers are Investigating Serverless API p99 breaching SLONo impact listed1.1 hresolved08-02
Investigating High Latency With AWSMinor5.8 hresolved08-02
SMS Delivery Delays to Orange Network in Ivory CoastMinor2.9 hresolved08-02
On Call Engineers are Investigating an issue MSP heightened processing latencyNo impact listed35 minresolved08-02
Our Engineers are Investigating an Issue with Flex Email Manager WebhooksNo impact listed19 minresolved08-02
On Call Engineers are InvestigatingNo impact listed15 minresolved08-02
SMS Delivery Delays To Mobilis Network In AlgeriaMinor4.2 hresolved08-03
Outbound SMS Delivery Delays to Movicel Network in AngolaMinor13 hresolved08-03
SMS Delivery Receipts Delay to Telefonica Network in Multiple CountriesMinor6.3 hresolved08-03
SMS Delivery Delays To Claro Network In BrazilMinor3.0 hresolved08-04
Automatic Voice PCI Recording Deletion Service DisruptionMinor1.3 hresolved08-04
SMS Delivery Delays To MTN network Multiple countriesMinor5.5 hresolved08-04
SMS Delivery Delays to Ethio Telecom in EthiopiaMinor4.3 hresolved08-04
SMS Delivery Delays to Tigo network in HondurasMinor14 hresolved08-05
SMS Delivery Delays to MTN Network in NigeriaMinor4.3 hresolved08-05
MMS Delivery Failures on T-Mobile NetworkMinor3.4 hresolved08-05
SMS Delivery Report Delays When Sending to Claro Network in BrazilMinor9.1 hresolved08-05
SMS Delivery Delays to Orange Network in CameroonMinor4.5 hresolved08-05
On Call Engineers are InvestigatingNo impact listed14 minresolved08-05
SMS Delivery Delay to U-Mobile Network in MalaysiaMinor5.0 hresolved08-05
SMS Delivery Receipt Delay to Claro Network UruguayMinor17 hresolved08-05
SMS Delivery Delays to Safaricom Network in KenyaMinor8.3 hresolved08-06
API Keys and Tokens for IE Region are AffectedMinor3.6 hresolved08-06
SMS Delivery Delays to Glo Network in NigeriaMinor23 hresolved08-06
Encountering 5xx Errors for VoiceNo impact listed0 minresolved08-06
SMS Delivery Delays to Multiple Network in Turkey Over a Subset of Pre Registered Sender IDsMinor15 hresolved08-07
SMS Delivery Delays to Vodacom Network in South AfricaMinor2.3 hresolved08-07
Intermittent Account Security API Errors for Three UKNo impact listed14 minresolved08-07
Intermittent Account Security API Errors for Three UKNo impact listed0 minresolved08-07
Intermittent Account Security API Errors for Three UKMinor4.3 hresolved08-07
SMS Delivery Delays to CTBC Celular Network in BrazilMinor17 hresolved08-07
SMS Delivery Failures on MTN Network in EthiopiaMinor4.3 hresolved08-07
SMS Delivery Delays to Movistar Network in UruguayMinor4.3 hresolved08-07
SMS Delivery Delays to Etisalat Network in EgyptMinor3.0 hresolved08-07
SMS Delivery Delays To Telefonica Network In UruguayMinor13 hresolved08-08
Potential Issues with Registering for FCM (Android, Web) Push NotificationsMinor5.3 hresolved08-08
Inbound SMS Delivery Failure to Twilio Israel Phone NumbersMinor8.8 hresolved08-08
SMS Delivery Delays to ZET-Mobile Network in TajikistanMinor8.7 hresolved08-08
SMS Delivery Delay to Multiple Network in US over a Subset of ShortcodesMinor7.1 hresolved08-08
SMS Delivery Delays To Telefonica Network In UruguayMinor33 hresolved08-08
SMS Delivery Delays to CTBC Cellular Network in BrazilMinor3.8 hresolved08-08
SMS Delivery Delays to Multiple Networks in NigeriaMinor2.8 hresolved08-08
SMS Delivery Delays When Sending Messages to Multiple Small Networks in the US for a Subset of Short CodesMinor6 dresolved08-08
SMS Delivery Delays to MobiFone Network in Vietnam for a Subset of Twilio Phone NumbersMinor1.9 hresolved08-08
SMS Delivery Delay to Multiple Networks in TurkeyMinor2.9 hresolved08-09
Real time Usage and Billing data is delayedMinor3.4 hresolved08-09
SMS Delivery Delays to CTBC Cellular Network in BrazilMinor4.9 hresolved08-09
SMS Delivery Failures to a Subset of Twilio's Phone Numbers in SwedenMinor7.0 hresolved08-09
SMS Delivery Delays to Mobitel Network in Sri LankaMinor4.9 hresolved08-10
SMS Delivery Delay to Telenor Network in MyanmarMinor8.1 hresolved08-10
SMS Delivery Delays to multiple networks in Canada over a subset of ShortcodesMinor4.5 hresolved08-10
SMS Delivery Delays to CTBC Cellular Network in BrazilMinor15 hresolved08-10
SMS Delivery Failure to AT&T Network in MexicoMinor5.4 hresolved08-10
SMS Delivery Delays to Multiple Networks in Brazil via Subset of Short codes and Registered Sender IDMinor5.9 hresolved08-10
SMS Delivery Delays to Telefonica Network UruguayMinor13 hresolved08-11
Increased Rate of 500 Errors for Twilio Programmable Messaging APIMinor41 minresolved08-12
Issues Accessing CSV Exports and Incorrect shortenedLinkFirstClicked Timestamp Shown in Console.Minor7.4 hresolved08-12
SMS Delivery Delays to Etisalat Network In NigerMinor11 hresolved08-12
SMS Delivery Delays to AWCC Network in AfghanistanMinor5.3 hresolved08-12
On Call Engineers are Investigating an issueNo impact listed43 minresolved08-12
SMS Delivery Delays/Failures to Orange Network in Ivory CoastMinor2.2 hresolved08-12
SMS Delivery Delays To Orange Network In IsraelMinor5.4 hresolved08-13
SMS Delivery Delays to AWCC Network in AfghanistanMinor16 hresolved08-13
SMS Delivery Delays and Failures to Telefonica Network in PeruMinor7.2 hresolved08-13
SMS Delivery Delays and Failures to T-Mobile Network in USMinor9.2 hresolved08-13
SMS Delivery Delays to RighTel Network in IranMinor17 hresolved08-13
Authy API unavailable for 2.5 minutesNo impact listed0 minresolved08-13
SMS Delivery Delays to Multiple Networks in the US for a Subset of Short CodesMinor4.6 hresolved08-13
Voice Intelligence Is Experiencing Delays in Some of the Operator Results Being Available After Transcript CreationMinor25 minresolved08-13
SMS Delivery Delays to Multiple Networks in AustraliaMinor6.8 hresolved08-14
SMS Delivery Delays to Algar Telecom Network in BrazilMinor6.5 hresolved08-14
Retroactive Incident for AT&T US DegradationNo impact listed0 minresolved08-14
SMS Delivery Delays to Zong Network in PakistanMinor3.0 hresolved08-14
New TwiML Processor Migration Caused Change in Behavior for <Record> Transcribe AttributeNo impact listed0 minresolved08-14
SMS Delivery Receipts Delay to Fastweb SpA Network in ItalyMinor33 hresolved08-15
Outbound Call Failures From a Subset of Twilio US Phone NumbersMinor3.1 hresolved08-15
SMS Delivery Delays to T-Mobile Network in the USMinor5.5 hresolved08-15
SMS Delivery Delays and Delivery Report Delays to Tigo Network in HondurasMinor31 hresolved08-15
SMS Delivery Delays When Sending Messages to PT Hutchison Network in IndonesiaMinor5 dresolved08-15
Issues with Intelligent Discovery AssistantMinor22 hresolved08-15
Sms Delivery Delays When Sending Messages to h3g Network in IndonesiaNo impact listed1.6 hresolved08-15
Issues with Account Security API for T-Mobile USMinor5.8 hresolved08-16
On Call Engineers are Investigating an issue with OrganizationsNo impact listed6 minresolved08-16
Degraded Performance on Our Admin Center Page in the IE1 (Ireland) RegionMinor2.2 hresolved08-16
SMS Delivery Delays to Multiple Networks in AustraliaMinor9.0 hresolved08-16
SMS Delivery Delays to MTN Network in RwandaMinor9.0 hresolved08-16
SMS Delivery Delay to MTN Network in Multiple CountriesMinor19 hresolved08-16
SMS Delivery Delays to CTBC Network in BrazilMinor34 hresolved08-16
Inbound Call Failure to a Subset of Twilio Phone Numbers in PortugalMinor20 hresolved08-16
SMS Delivery Delays to Etisalat Network in EgyptMinor17 hresolved08-17
Inbound Call Failure To A Subset Of Phone Numbers In DenmarkMinor3.5 hresolved08-17
SMS Delivery Delays To Beeline Network In TajikistanMinor8.2 hresolved08-17
Inbound SMS Delivery Delay to a Subset of Twilio Phone Numbers in Brazil via ShortcodeMinor4.0 hresolved08-17
SMS Delivery Failures to Multiple Networks in MexicoMinor2.6 hresolved08-17
SMS Delivery Delays to Claro Network in BrazilMinor14 hresolved08-17
SMS Delivery Delays To CTBC Network In BrazilMinor5.8 hresolved08-18
SMS Delivery Receipt Delays to Tigo Network in GuatemalaMinor16 hresolved08-18
Automated Alert: No Customer ImpactNo impact listed19 minresolved08-18
Carrier Calls in JP2 TNX Region are ImpactedMinor1.5 hresolved08-18
SMS Delivery Delays to Claro Network in BrazilMinor8.7 hresolved08-18
SMS Delivery Delays to Etisalat Network in EgyptMinor13 hresolved08-18
SMS Delivery Delays To ZET Mobile Network In TajikistanMinor3.6 hresolved08-18
SMS Delivery Failures to Phoenix Network in RussiaMinor10 dresolved08-18
SMS Delivery Failures on the Phoenix Network in the UkraineMinor4 dresolved08-18
On Call Engineers Are monitoring an Issue With Increased Resource Utilization for VoiceMinor48 minresolved08-19
SMS Delivery Delays To Claro Network In BrazilMinor2.7 hresolved08-19
SMS Delivery Delays To Ooredoo Network In AlgeriaMinor4.9 hresolved08-19
Net Numbers DownMinor2.6 hresolved08-19
SMS Delivery Delays to DigiTel C.A. Network in VenezuelaMinor4.7 hresolved08-19
SMS Delivery Delays To MPT network in MyanmarMinor5.4 hresolved08-19
SMS Delivery Delays to Movicel Network in AngolaMinor3 dresolved08-19
Call Quality Issues to and From a Subset of Twilio South Africa Phone Numbers.Minor7.0 hresolved08-19
Automated Alert: No Customer ImpactMinor29 hresolved08-19
SMS Delivery Delays to Claro Network in BrazilMinor4.7 hresolved08-19
Inbound MMS Delivery Failures to a Subset of Twilio US Shortcode NumbersMinor5.2 hresolved08-19
SMS Delivery Delays to ZET Mobile Network in TajikistanMinor5.7 hresolved08-19
SMS Delivery Failures to Telefonica Network in PeruMinor3.1 hresolved08-19
Phone Numbers Update to Voice URL ImpactedMinor51 minresolved08-19
SMS Delivery and Receiving Failures To and From Multiple Networks in BrazilMinor12 hresolved08-19
SMS Delivery Delays to Bell Network in Canada via Subset of Shortcodes and LongcodesMinor2.5 hresolved08-20
SMS Delivery Delays to Multiple Networks in TanzaniaMinor17 hresolved08-20
SMS Delivery Delays to EIR Network in IrelandMinor3.5 hresolved08-20
Issue with Twilio Console When Attempting to Access in APAC RegionMinor38 minresolved08-20
SMS Delivery Delays to Bitel Network in PeruMinor13 hresolved08-20
SMS Delivery Receipt Delays to Telefonica Network in VenezuelaMinor4.6 hresolved08-20
SMS Delivery Delay to Telefonica Network in UruguayMinor2.8 hresolved08-20
SMS Delivery Delays to MTN Network in GhanaMinor5.2 hresolved08-20
SMS Delivery Delays to Claro Network in ColombiaMinor7.9 hresolved08-20
SMS Delivery Delays to and from Multiple Networks in Brazil over a Subset of ShortcodesMinor5.0 hresolved08-20
SMS Delivery Delays to MTN Network in UgandaMinor25 hresolved08-20
Inbound Call Failures to a Subset of Twilio Colombia Phone NumbersMinor2.9 hresolved08-21
Subaccounts and Support Accounts Unable to View Console Usage Summary PageNo impact listed0 minresolved08-21
WhatsApp Messages Inbound and Outbound Message FailuresMinor3.0 hresolved08-21
SMS Delivery Delays to Lumitel Network in BurundiMinor43 hresolved08-21
MMS/SMS Delivery Failures to multiple networks in AustraliaMinor7.8 hresolved08-21
SMS Delivery Failures to Altan Redes Network in Mexico for a subset of Domestic Sender IDsMinor6.1 hresolved08-21
Call Quality Issues to and From a Subset of Twilio Venezuela NumbersMinor5.5 hresolved08-21
SMS Delivery Delays To Lonestar Network In LiberiaMinor43 hresolved08-22
SMS Delivery Delays To Tigo Network In HondurasMinor15 hresolved08-22
SMS Delivery Delays to H3G Network in UKMinor2.7 hresolved08-22
SMS Delivery Delays to a Subset of Twilio Australia Phone NumbersMinor2.6 hresolved08-22
SMS Delivery Delays to ZET Mobile Network in TajikistanMinor6.4 hresolved08-22
Programmable Messaging was degraded due to a capacity constraint on Twilio's Toll-Free MMS peering partner connection.No impact listed0 minresolved08-22
SMS Delivery Delays to O2 Networks in the United KingdomMinor1.8 hresolved08-22
SMS Delivery Delays to MTN Network in GuineaMinor3 dresolved08-22
Programmable Voice Calls and Conferences Using DE1 Region was Degraded Between 15:33 - 15:52 Pacific Time on Aug 22, 2024No impact listed0 minresolved08-22
SMS Delivery Delays to Cell C Network in South AfricaMinor5.0 hresolved08-23
Issues with Stopping Recurring Charges on ConsoleMinor1.8 hresolved08-23
Increased Latency and Elevated HTTP 500/503's affecting Verify V2 APINo impact listed0 minresolved08-23
SMS Delivery Failure To Hutchison Network In Hong KongNo impact listed0 minresolved08-23
SMS Delivery Delays to Celcom Network in MalaysiaMinor15 hresolved08-23
Issue with errors on trial phone number provisioningMinor21 hresolved08-24
SMS Delivery Delays to Digi Network in MalaysiaMinor11 hresolved08-24
SMS Delivery Delays to 9Mobile network in NigeriaMinor12 hresolved08-24
Inbound Call Failures to a Subset of Phone Numbers in ChinaMinor2.6 hresolved08-24
SMS Delivery Delays to MTN Network in NigeriaMinor6.5 hresolved08-24
MMS Delivery Delays to Multiple Networks From a Subset of Short Codes in USMinor15 hresolved08-24
SMS Delivery Delays And Failures To Halotel Network In TanzaniaMinor3 dresolved08-24
SMS Delivery Delays And Failures To 2degrees Network in New ZealandMinor2.6 hresolved08-25
Verify Traffic in China Service DisruptionMinor1.2 hresolved08-25
Issues with Account Security API for T-Mobile USMinor3.9 hresolved08-25
SMS Delivery Delays to Algar Telecom Network in BrazilMinor8.8 hresolved08-25
SMS Delivery Delays to Malitel Network in MaliMinor45 hresolved08-26
SMS Delivery Delays to DigiTel C.A network in VenezuelaMinor4.8 hresolved08-26
SMS Delivery Failures to Bharti Airtel Network In IndiaMinor15 hresolved08-26
SMS Delivery Delays To Airtel Network in Sri LankaMinor4.5 hresolved08-26
MMS Delivery Failures To T-Mobile Network In USMinor3.5 hresolved08-26
10DLC T-Mobile Provisioning Issue NULL Internal IDNo impact listed0 minresolved08-26
Customers Using Studio May Have Experienced Issues With Calls, Steps and EventsNo impact listed1.1 hresolved08-26
SMS Delivery Failures on Bharti Airtel Network in IndiaMinor2.0 hresolved08-27
SMS Delivery Delays to H3G Network in SwedenMinor1.6 hresolved08-27
SMS Delivery Report Delays to H3G Network in SwedenMinor8.6 hresolved08-27
SMS Delivery Delays to Claro Network in BrazilMinor4.9 hresolved08-27
SMS Delivery Delays to CTBC/Algar Telecom Network in BrazilMinor4.5 hresolved08-27
SMS Delivery Delays And Failures to UTS Network in CuracaoMinor5.4 hresolved08-27
SMS Delivery Delay to Multiple Networks in US Over a Subset of ShortcodesMinor11 hresolved08-27
SMS Delivery Delays to Celcom and DiGi Network in MalaysiaMinor9.2 hresolved08-27
SMS Delivery Failures to O2 Network in the Czech RepublicMinor2.3 hresolved08-27
Twilio Programmable Voice Text To SpeechNo impact listed0 minresolved08-28
SMS Delivery Delays to Onvoy Spectrum Mobile Network in USMinor16 hresolved08-28
SMS Delivery Delays to Malitel Network in MaliMinor8.7 hresolved08-28
SMS Delivery Delays to Volna Mobile Network in RussiaMinor5.3 hresolved08-28
SMS Delivery Delays to CTBC/Algar Telecom Network in BrazilMinor11 hresolved08-28
Twilio Conferences, Calls, JS and Mobile Client, SIP, PSTN, SIP Trunking, and Video Failures in DE1No impact listed45 minresolved08-28
SMS Delivery Delays To Sask Tel Mobility Network In CanadaMinor4.7 hresolved08-29
SMS Delivery Delays to Golan Telekom Network in IsraelMinor24 hresolved08-29
Twilio Console Not AccessibleMinor2.8 hresolved08-29
Event Streams Delivery Issues to DebuggerMinor1.9 hresolved08-29
On Call Engineers are Investigating an issueNo impact listed43 minresolved08-29
Event Streams Delivery Issues to KinesisMinor2.0 hresolved08-29
SMS Delivery Delay to Bitel Network in PeruMinor31 hresolved08-29
SMS Delivery Delays to Subset of Twilio Phone Numbers in AustraliaMinor2.9 hresolved08-29
Our Engineers are Investigating an Issue with FlexNo impact listed2 minresolved08-29
On Call Engineers Are Investigating an Issue With Sendgrid Documentation Failing to LoadNo impact listed42 minresolved08-29
MMS Delivery Delay to and from Twilio Phone Numbers in US over a Subset of Short CodeMinor31 minresolved08-30
SMS Delivery Delays to Orange Network in IsraelMinor2.7 hresolved08-30
SMS Delivery Delays to Etisalat Network in NigerMinor5.0 hresolved08-30
SMS Delivery Delays to Digitel Network in VenezuelaMinor6.1 hresolved08-30
MMS Delivery Delays to AT&T Network in the USMinor3.5 hresolved08-30
SMS Delivery Delay To Telkomsel Network In Indonesia Over A Subset Of Pre Registered Sender IDMinor3.2 hresolved08-31
SMS Delivery Failure To Digitel Network In VenezuelaNo impact listed9.5 hresolved08-31
SMS Delivery Delays and Failures to Tigo Network in Guatemala from Long CodesMinor38 hresolved08-31
SMS Delivery Delays to Iliad Network in ItalyMinor45 hresolved08-31

Maintenance 134

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Twilio posted 213 status incidents in August 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in August 2024
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2024/08

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