Outages by dayAugust 21, 2024

Outages on August 21, 2024

UTC day 2024-08-21 (Aug 21, 2024, 00:00 to Aug 21, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

44incidents started

9labelled major or critical

32vendors with a new incident

21still open from earlier days

By vendor label: Critical 3 · Major 6 · Minor 26 · No impact listed 9 · 18 maintenance

Incidents started this day 44

Vendor	Incident	Impact	Started	Resolved	Status
Harness	Customers unable to access Harness on Prod4 Cluster	Critical	16:06	16:14 (8 min)	resolved
Klaviyo	Campaign Scheduling Error	Critical	18:31	19:33 (1.0 h)	resolved
Amplitude	Amplitude Website Outage	Critical	20:24	21:32 (1.1 h)	resolved
v0	Missing Build Logs	Major	02:38	04:27 (1.8 h)	resolved
Vercel	Missing Build Logs	Major	02:38	04:27 (1.8 h)	resolved
RevenueCat	Revenue chart not working	Major	09:19	12:15 (2.9 h)	resolved
CircleCI	Customers are unable to view Releases information for their plans	Major	17:54	18:28 (34 min)	resolved
SurveyMonkey	Survey taking experience down	Major	19:45	19:45 (0 min)	resolved
Help Scout	Connections Issues	Major	20:46	22:44 (2.0 h)	resolved
Jina AI	High Model Latency	Minor	00:08	00:13 (5 min)	resolved
Hootsuite	Help Center welcome page issues.	Minor	01:15	01:15 (0 min)	resolved
DNSimple	DNS zone distribution delays in TKO region	Minor	02:52	03:12 (20 min)	resolved
Jina AI	Connectivity issue detected with Reader	Minor	04:22	04:27 (5 min)	resolved
Anthropic	Elevated errors on Claude.ai for free usage	Minor	08:59	Aug 22, 2024, 17:25 (32 h)	resolved
Claude	Elevated errors on Claude.ai for free usage	Minor	08:59	Aug 22, 2024, 17:25 (32 h)	resolved
Contentful	Increased error rates on Content Delivery APIs for some customers	Minor	09:37	09:50 (13 min)	resolved
Grafana Cloud	Degraded read performance for Hosted Logs prod-us-central-5 cluster.	Minor	09:52	11:39 (1.8 h)	resolved
Matillion	Customers may be experiencing issues reaching some BYOG branches	Minor	10:47	18:08 (7.3 h)	resolved
Scaleway	[VPC] Public Gateway cannot be allocated or configured on fr-par-2	Minor	11:05	11:34 (29 min)	resolved
LaunchDarkly	Investigating - elevated errors accessing contexts in the web UI for starter plan accounts	Minor	12:00	15:11 (3.2 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Colombia Phone Numbers	Minor	12:51	15:42 (2.9 h)	resolved
GitHub Copilot	Incident with Actions	Minor	14:09	15:11 (1.0 h)	resolved
GitHub	Incident with Actions	Minor	14:09	15:11 (1.0 h)	resolved
ActiveCampaign	ActiveCampaigns accounts being logged out.	Minor	15:42	Aug 25, 2024, 14:27 (4 d)	resolved
Greenhouse	Issues with LinkedIn RSC 1-Click export	Minor	16:40	Aug 23, 2024, 13:25 (45 h)	resolved
Twilio	WhatsApp Messages Inbound and Outbound Message Failures	Minor	19:06	22:03 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Lumitel Network in Burundi	Minor	19:38	Aug 23, 2024, 14:17 (43 h)	resolved
PyPI (Python Infrastructure)	PyPI Simple Index Timing Out	Minor	19:53	20:23 (31 min)	postmortem
Twilio	MMS/SMS Delivery Failures to multiple networks in Australia	Minor	19:56	Aug 22, 2024, 03:44 (7.8 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	20:34	20:39 (5 min)	resolved
Twilio	SMS Delivery Failures to Altan Redes Network in Mexico for a subset of Domestic Sender IDs	Minor	21:14	Aug 22, 2024, 03:22 (6.1 h)	resolved
Plivo	Delivery delay on inbound/outbound MMS towards US phone numbers in Los Angeles region	Minor	21:16	22:17 (1.0 h)	resolved
Twilio	Call Quality Issues to and From a Subset of Twilio Venezuela Numbers	Minor	21:25	Aug 22, 2024, 02:55 (5.5 h)	resolved
Sinch	Delivery Issue Togo - Moov	Minor	21:37	Aug 23, 2024, 22:22 (2 d)	resolved
Vonage	Togo SMS - Delivery Degradation towards Moov	Minor	22:13	Aug 23, 2024, 03:27 (29 h)	resolved
Plivo	Degradation in Plivo Verify Service	No impact listed	09:00	09:00 (0 min)	resolved
Jira	Display Issue with Design Icons in Jira Board View	No impact listed	10:43	Aug 22, 2024, 23:52 (37 h)	resolved
Help Scout	Momentary Slowness	No impact listed	11:00	11:00 (0 min)	resolved
Mailgun	US Email Delivery Issue	No impact listed	12:03	Aug 20, 2024, 19:00 (-1024 min)	resolved
Red Hat (incl. Quay.io)	subscription.rhsm.redhat.com elevated errors	No impact listed	14:03	20:18 (6.3 h)	resolved
Twilio	Subaccounts and Support Accounts Unable to View Console Usage Summary Page	No impact listed	14:58	14:58 (0 min)	resolved
Vonage	Media SFU Node down	No impact listed	14:59	14:59 (0 min)	resolved
Red Hat (incl. Quay.io)	console.redhat.com experiencing issues	No impact listed	16:31	17:45 (1.2 h)	resolved
Klaviyo	Double opt-in email sending errors	No impact listed	17:33	Aug 22, 2024, 17:06 (24 h)	resolved

Still open from earlier days 21

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	Security Scanning Unavailable	Critical	Aug 15, 2024, 14:48	Aug 26, 2024, 14:47 (11 d)	resolved
MongoDB Atlas	MongoDB Atlas Triggers: Increased failure rate	Major	Aug 16, 2024, 17:54	20:54 (5 d)	resolved
Vanta	New Rippling connections are not completing.	Major	Aug 20, 2024, 21:35	05:20 (7.8 h)	resolved
Snyk	Recurring Tests are delayed	Minor	Aug 15, 2024, 07:54	Aug 27, 2024, 08:37 (12 d)	resolved
Twilio	SMS Delivery Failures to Phoenix Network in Russia	Minor	Aug 18, 2024, 17:33	Aug 28, 2024, 21:19 (10 d)	resolved
Twilio	SMS Delivery Failures on the Phoenix Network in the Ukraine	Minor	Aug 18, 2024, 17:40	Aug 23, 2024, 02:45 (4 d)	resolved
Twilio	SMS Delivery Delays to Movicel Network in Angola	Minor	Aug 19, 2024, 09:41	Aug 22, 2024, 18:34 (3 d)	resolved
Plivo	Delivery delay on Outbound toll-free SMS towards T-Mobile phone numbers in the US Region.	Minor	Aug 20, 2024, 05:19	Aug 22, 2024, 01:15 (44 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Tanzania	Minor	Aug 20, 2024, 07:14	00:05 (17 h)	resolved
Snyk	Insights Evidence graphs failing to load	Minor	Aug 20, 2024, 08:36	Aug 28, 2024, 08:56 (8 d)	resolved
Scaleway	[K8S] Kapsule/Kosmos API issue in fr-par	Minor	Aug 20, 2024, 09:34	08:22 (23 h)	resolved
Anthropic	Elevated errors on Claude.ai for free usage	Minor	Aug 20, 2024, 11:07	05:40 (19 h)	resolved
Claude	Elevated errors on Claude.ai for free usage	Minor	Aug 20, 2024, 11:07	05:40 (19 h)	resolved
Vonage	Ghana SMS - Delivery Degradation towards MTN Network	Minor	Aug 20, 2024, 14:45	00:18 (9.6 h)	resolved
Confluent	A few Azure customers facing delayed provisioning in us-west2 region	Minor	Aug 20, 2024, 15:13	Aug 31, 2024, 03:52 (11 d)	resolved
Vonage	Colombia SMS - Delivery Degradation towards Claro	Minor	Aug 20, 2024, 15:21	00:26 (9.1 h)	resolved
Sinch	10DLC Provisioning Issues for Newly Created Campaigns	Minor	Aug 20, 2024, 16:14	Aug 22, 2024, 14:35 (46 h)	resolved
Cloudinary	Aspose Document Conversion Addon Timeout on Upload	Minor	Aug 20, 2024, 16:33	Aug 23, 2024, 09:20 (3 d)	resolved
Twilio	SMS Delivery Delays to MTN Network in Uganda	Minor	Aug 20, 2024, 17:13	17:56 (25 h)	resolved
Vonage	Tajikistan SMS - Delivery Degradation towards ZET-Mobile	Minor	Aug 20, 2024, 18:03	00:25 (6.4 h)	resolved
Vonage	Voice Platform incident - EU	No impact listed	Aug 20, 2024, 20:19	05:40 (9.3 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US MMS Carrier Partner Maintenance	Maintenance	02:00	10:01 (8.0 h)	resolved
Vonage	[Scheduled] Video and Voice Inspector Tools Planned Maintenance	Maintenance	02:01	05:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - MMS	Maintenance	04:00	10:00 (6.0 h)	resolved
Twilio	[Scheduled] TaskRouter Scheduled Maintenance	Maintenance	04:00	05:30 (1.5 h)	resolved
Twilio	[Scheduled] US and Canada MMS Carrier Partner Maintenance	Maintenance	04:01	10:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers	Maintenance	04:30	08:36 (4.1 h)	resolved
Lever	[Scheduled] Scheduled Maintenance	Maintenance	05:00	13:00 (8.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-11303	Maintenance	05:25	not resolved	unknown
Bandwidth	[Scheduled] Global Data Center Maintenance - Los Angeles	Maintenance	07:00	12:00 (5.0 h)	resolved
JFrog	[Scheduled] Planned JFrog Cloud Platform database maintenance in AWS for selected regions	Maintenance	07:00	13:00 (6.0 h)	resolved
JFrog	[Scheduled] Planned Cloud Maintenance on Azure South East Asia	Maintenance	09:00	Aug 22, 2024, 00:01 (15 h)	resolved
JFrog	[Scheduled] Planned JFrog Cloud Platform database maintenance in AWS for selected regions	Maintenance	11:00	15:00 (4.0 h)	resolved
Grafana Cloud	[Scheduled] Synthetic Monitoring: Oregon probe infrastructure upgrades	Maintenance	13:00	14:00 (1.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - EU-West (London)	Maintenance	13:15	16:45 (3.5 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Sunset api.mblox.com	Maintenance	15:29	not resolved	unknown
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota	Maintenance	20:00	Aug 23, 2024, 00:00 (28 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Aug 22, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:01	Aug 22, 2024, 00:01 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Harness, Klaviyo, Amplitude, v0, Vercel, RevenueCat, CircleCI, SurveyMonkey, Help Scout, Jina AI, Hootsuite, DNSimple.

Cite this

44 vendor-reported incidents started on 2024-08-21 (UTC) across 32 vendors, 9 labelled major or critical by the vendor.

Title: Outages on August 21, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-08-21 00:00 UTC
URL: https://rewindex.com/outages/2024-08-21

All days Outage events Markdown