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CompaniesHelp ScoutIncidents

Help Scout: Momentary Slowness

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We experienced ~10 minutes of slowness with Help Scout today. The underlying issue was quickly spotted and resolved, but during this period, you may have encountered issues with slow loading in your account. The issue began at roughly 12:15 pm (GMT)and was resolved within 10 minutes. Thank you for your patience during this time.

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2024-08-21 11:00 UTC, resolved after 0 min, 1 update(s).

Title
Momentary Slowness
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv

Help Scout profileRecent Help Scout incidentsAll outages on August 21, 2024Help Scout in August 2024MarkdownJSON