# Help Scout: Momentary Slowness

> Help Scout status incident “Momentary Slowness” on 2024-08-21: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv
Last updated: 2024-08-21T11:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-21 11:00 UTC · Resolved: 2024-08-21 11:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.helpscout.com/incidents/zcyphgd1nngv](https://status.helpscout.com/incidents/zcyphgd1nngv)
- [Company: Help Scout](https://rewindex.com/company/help-scout.md)

## Timeline of updates

- **resolved** 2024-08-21 11:00 UTC: We experienced ~10 minutes of slowness with Help Scout today. The underlying issue was quickly spotted and resolved, but during this period, you may have encountered issues with slow loading in your account. The issue began at roughly 12:15 pm (GMT)and was resolved within 10 minutes. Thank you for your patience during this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Help Scout, started 2024-08-21 11:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv
- Citation: Help Scout, “Momentary Slowness” (2024-08-21 11:00 UTC). Archived by Rewindex: https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv (CC BY 4.0).
- Markdown link: `[Help Scout: Momentary Slowness (2024-08-21)](https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv)`


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Canonical: https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv · Markdown: https://rewindex.com/company/help-scout/incidents/zcyphgd1nngv.md · JSON: https://rewindex.com/api/v1/companies/help-scout/incidents/zcyphgd1nngv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:51.424Z