Twilio: Authy API unavailable for 2.5 minutes
Timeline of updates
- resolved
Twilio Authy API and Authy APP was degraded for 2.5 minutes between 16:09:41 and 16:12:11 UTC on 08/12/2024. During the timeframe, the API experienced a significant number of failed requests due to DB connectivity issues. As a result, some customers were unable to initiate or verify their verifications and fetch the status about approval requests. In regard to the app's side, some end-users may have encountered errors in the Authy app. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2024-08-13 18:33 UTC, resolved after 0 min, 1 update(s).
- Title
- Authy API unavailable for 2.5 minutes
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/t96dfzly8kzt
Twilio profileRecent Twilio incidentsAll outages on August 13, 2024Twilio in August 2024MarkdownJSON