# Twilio: Authy API unavailable for 2.5 minutes

> Twilio status incident “Authy API unavailable for 2.5 minutes” on 2024-08-13: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/t96dfzly8kzt
Last updated: 2024-08-13T18:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-13 18:33 UTC · Resolved: 2024-08-13 18:33 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/t96dfzly8kzt](https://status.twilio.com/incidents/t96dfzly8kzt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-08-13 18:33 UTC: Twilio Authy API and Authy APP was degraded for 2.5 minutes between 16:09:41 and 16:12:11 UTC on 08/12/2024. During the timeframe, the API experienced a significant number of failed requests due to DB connectivity issues. As a result, some customers were unable to initiate or verify their verifications and fetch the status about approval requests. In regard to the app's side, some end-users may have encountered errors in the Authy app. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-08-13 18:33 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/t96dfzly8kzt
- Citation: Twilio, “Authy API unavailable for 2.5 minutes” (2024-08-13 18:33 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/t96dfzly8kzt (CC BY 4.0).
- Markdown link: `[Twilio: Authy API unavailable for 2.5 minutes (2024-08-13)](https://rewindex.com/company/twilio/incidents/t96dfzly8kzt)`


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Canonical: https://rewindex.com/company/twilio/incidents/t96dfzly8kzt · Markdown: https://rewindex.com/company/twilio/incidents/t96dfzly8kzt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/t96dfzly8kzt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:46:35.280Z