Outages by daySeptember 9, 2024

Outages on September 9, 2024

UTC day 2024-09-09 (Sep 9, 2024, 00:00 to Sep 9, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

38incidents started

10labelled major or critical

23vendors with a new incident

14still open from earlier days

By vendor label: Critical 1 · Major 9 · Minor 24 · No impact listed 4 · 23 maintenance

Incidents started this day 38

Vendor	Incident	Impact	Started	Resolved	Status
Contentstack	Contentstack - GCP NA - Content Management API and Web Application Outage	Critical	09:04	09:18 (14 min)	resolved
BigCommerce	Availability issues in Australian region	Major	05:40	06:56 (1.3 h)	resolved
Scaleway	Preconfigured Grafana dashboards are not available for new Cockpit	Major	09:36	13:16 (3.7 h)	resolved
Maven Central	OSSRH is down	Major	10:18	10:18 (0 min)	resolved
Hootsuite	Safari users are facing a blank page when accessing the Hootsuite dashboard	Major	14:09	14:47 (38 min)	resolved
Rippling	Issues with purchasing new devices	Major	17:38	22:07 (4.5 h)	resolved
LlamaIndex	Degraded performance on LlamaParse (LlamaCloud)	Major	18:59	20:27 (1.5 h)	resolved
Render	Render Dashboard intermittently failing to load, some Oregon services affected for 5 minutes	Major	20:24	20:24 (0 min)	resolved
Wix	RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time.	Major	20:30	22:19 (1.8 h)	resolved
Maven Central	OSSRH is down	Major	21:13	21:13 (0 min)	resolved
Sinch	Delivery Issue France - Free Mobile	Minor	01:59	06:11 (4.2 h)	resolved
Snowflake	Azure - Central US (Iowa): INC0115870	Minor	05:24	15:21 (9.9 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Colombia Phone Numbers	Minor	06:21	14:50 (8.5 h)	resolved
Render	Missing requests logs/metrics	Minor	08:58	12:11 (3.2 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in South Africa	Minor	11:51	16:23 (4.5 h)	resolved
Contentful	Stale cache on GraphQL requests with external references	Minor	11:57	12:19 (22 min)	resolved
Figma	Service Disruption	Minor	12:02	13:30 (1.5 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	13:09	13:14 (5 min)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	14:08	14:13 (5 min)	resolved
Scaleway	[SAN] san-dc2-32.rpn.online.net is slowned down	Minor	14:48	Oct 22, 2024, 11:01 (43 d)	resolved
Twilio	SMS Delivery Delays to Mauritel Network in Mauritania	Minor	15:28	Sep 11, 2024, 00:03 (33 h)	resolved
Vonage	Mauritania SMS - Delivery Degradation El Jawal	Minor	15:52	Sep 10, 2024, 00:12 (8.3 h)	resolved
MongoDB Atlas	MongoDB Cloud: Pages are slow to load	Minor	15:59	16:45 (46 min)	resolved
Klaviyo	Delay in processing Active On Site events	Minor	16:31	20:34 (4.0 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	16:39	16:44 (5 min)	resolved
Sinch	Delivery Issue Mongolia - MobiCom	Minor	17:05	21:12 (4.1 h)	resolved
Vonage	USA Inbound SMS API- Content modified	Minor	17:30	Sep 11, 2024, 10:05 (41 h)	resolved
Twilio	SMS Delivery Delays to MobiCom Network in Mongolia	Minor	17:43	20:37 (2.9 h)	resolved
Twilio	SMS Delivery Failures to far EasTone Networks in Taiwan	Minor	20:11	23:24 (3.2 h)	resolved
DigitalOcean	Resizing Droplet Attached Block Storage Volumes	Minor	21:15	22:59 (1.7 h)	resolved
Honeycomb	Activity Log events delayed	Minor	21:19	22:14 (55 min)	resolved
Figma	Service disruption - images not loading	Minor	22:06	23:25 (1.3 h)	resolved
Honeycomb	Activity log events delayed	Minor	22:21	22:39 (18 min)	resolved
Plivo	Intermittent failures on 10DLC brand creation	Minor	23:21	Sep 10, 2024, 08:04 (8.7 h)	resolved
Grafana Cloud	Synthetic monitoring DNS failures, Frankfurt probe location	No impact listed	14:00	14:00 (0 min)	resolved
Bitbucket	Unable to connect to Bitbucket Cloud via SSH	No impact listed	18:30	18:30 (0 min)	postmortem
Sinch	Network Degradation - US3	No impact listed	22:30	22:30 (0 min)	resolved
Render	Degraded network performance for 28 minutes	No impact listed	22:30	22:30 (0 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Make	Webhooks Not Processing on EU1 Enterprise Zone	Major	Sep 6, 2024, 10:00	11:34 (3 d)	resolved
Twilio	SMS Delivery Failures to Evolve Cellular Network in the US	Major	Sep 6, 2024, 21:40	Sep 12, 2024, 20:38 (6 d)	resolved
Twilio	SMS Delivery Delays to Dish Network in the US for a Subset of Short Codes and Twilio Toll-Free Numbers	Minor	Sep 4, 2024, 07:31	Sep 17, 2024, 22:22 (14 d)	resolved
Twilio	Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel	Minor	Sep 4, 2024, 13:18	Sep 11, 2024, 11:58 (7 d)	resolved
Sinch	10DLC Provisioning delays	Minor	Sep 4, 2024, 14:04	09:10 (5 d)	resolved
Scaleway	[AMS] - AMS container registry pull/push may fail for some requests	Minor	Sep 4, 2024, 18:02	Sep 20, 2024, 14:45 (16 d)	resolved
Akamai	Secure Internet Access Issues	Minor	Sep 6, 2024, 03:56	Sep 21, 2024, 01:26 (15 d)	resolved
Plivo	Delivery delay on Outbound toll-free SMS towards Dish Network and Evolve Cellular Network.	Minor	Sep 6, 2024, 04:33	Sep 18, 2024, 22:00 (13 d)	resolved
Akamai	Edge Delivery Issues in Newark NJ Datacenter	Minor	Sep 6, 2024, 21:54	Sep 17, 2024, 23:15 (11 d)	resolved
Twilio	SMS Delivery Delays to Orange Network in Cameroon	Minor	Sep 8, 2024, 07:46	08:55 (25 h)	resolved
Twilio	SMS Delivery Delays to MCI Network in Iran	Minor	Sep 8, 2024, 22:55	01:38 (2.7 h)	resolved
Matillion	Hub Billing: Customers intermittently unable to report on credit usage	No impact listed	Sep 3, 2024, 13:31	Sep 17, 2024, 13:25 (14 d)	resolved
Linode (Akamai)	Connectivity Issue - Linode Cloud Community Login Portal	No impact listed	Sep 3, 2024, 23:42	Sep 13, 2024, 18:36 (10 d)	resolved
Linode (Akamai)	Connectivity Issue - All Regions	No impact listed	Sep 5, 2024, 23:31	Sep 11, 2024, 07:51 (5 d)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Multibanco	Maintenance	00:00	00:30 (30 min)	resolved
Twilio	[Scheduled] US SMS and MMS Carrier Maintenance - T-mobile	Maintenance	03:00	11:00 (8.0 h)	resolved
Vonage	[Scheduled] Iran SMS - Planned maintenance affects all networks	Maintenance	03:00	05:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile	Maintenance	03:01	11:01 (8.0 h)	resolved
Vonage	[Scheduled] USA SMS and MMS - Scheduled Maintenance affecting T-Mobile	Maintenance	03:01	11:00 (8.0 h)	resolved
Vonage	[Scheduled] Planned Maintenance on one of the EU Voice Server	Maintenance	04:00	05:00 (1.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	06:30	07:00 (30 min)	resolved
Twilio	[Scheduled] Colombia Voice Carrier Maintenance - Telefonica	Maintenance	07:00	10:00 (3.0 h)	resolved
Coralogix	[Scheduled] Alerts Engine Upgrade	Maintenance	09:00	15:00 (6.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	12:15	14:00 (1.8 h)	resolved
DigitalOcean	[Scheduled] Rescheduled: Core Infrastructure Maintenance in NYC2	Maintenance	13:30	Sep 10, 2024, 17:30 (28 h)	resolved
DNSimple	[Scheduled] Sandbox Website and API maintenance	Maintenance	15:00	16:00 (1.0 h)	resolved
DigitalOcean	[Scheduled] NYC2 Network Maintenance	Maintenance	16:05	not resolved	unknown
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting Altel and Tele2	Maintenance	19:00	23:00 (4.0 h)	resolved
Twilio	[Scheduled] France and Germany Voice Carrier Partner Maintenance	Maintenance	20:00	Sep 10, 2024, 01:00 (5.0 h)	resolved
Vonage	[Scheduled] UAE (United Arab Emirates) SMS - Planned Maintenance affecting Etisalat	Maintenance	20:00	Sep 10, 2024, 02:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Multiple Countries	Maintenance	20:01	Sep 10, 2024, 02:00 (6.0 h)	resolved
Vonage	[Scheduled] Taiwan SMS - Planned Maintenance affecting Registered brands	Maintenance	20:01	Sep 10, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Afghanistan SMS Carrier Maintenance - Etisalat	Maintenance	20:02	Sep 10, 2024, 02:01 (6.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	20:03	20:30 (27 min)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish - ICA Banken	Maintenance	21:00	23:00 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	22:00	Sep 10, 2024, 00:00 (2.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	22:00	Sep 10, 2024, 00:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Contentstack, BigCommerce, Scaleway, Maven Central, Hootsuite, Rippling, LlamaIndex, Render, Wix, Sinch, Snowflake, Twilio.

Cite this

38 vendor-reported incidents started on 2024-09-09 (UTC) across 23 vendors, 10 labelled major or critical by the vendor.

Title: Outages on September 9, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-09-09 00:00 UTC
URL: https://rewindex.com/outages/2024-09-09

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