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CompaniesSinchMonthly reportsSeptember 2024

Sinch in September 2024: incidents, uptime and changes

34incidents posted
1labelled major or critical
99.80%free of major/critical
64.60%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 26 min, incident time 10.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 31 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Sinch Elastic SIP Trunking - IncidentMajor1.4 hresolved09-11

Other incidents 33

IncidentImpactStartedDurationStatusDay
Delivery Issue Brazil - ClaroMinor1.5 hresolved09-01
Delivery Issue Brazil - ClaroMinor3.7 hresolved09-01
Delivery Issue Telefonica - ChileMinor2.1 hresolved09-01
Delivery Issue Venezuela - DigitelMinor5.0 hresolved09-02
Delivery Issue Netherlands - Odido.Minor2.7 hresolved09-02
10DLC Provisioning delaysMinor5 dresolved09-04
Delivery Issue US - Google VoiceMinor1.6 hresolved09-05
Delivery Issue United States - DISH WirelessMinor2.5 hresolved09-06
MMS Degradation - United States - Verizon, AT&TMinor1.9 hresolved09-07
Delivery Issue Congo (DRC) - AfricellMinor47 minresolved09-07
DI SMS 365 | Operator Services | Potential delay in viewing statistics on Report Manager | TT#OP-56150Minor19 hresolved09-07
Delivery Issue France - Free MobileMinor4.2 hresolved09-09
Delivery Issue Mongolia - MobiComMinor4.1 hresolved09-09
Network Degradation - US3No impact listed0 minresolved09-09
Degraded Performance - Conversation API - EUMinor3.4 hresolved09-10
Delivery Issue Brazil - BrisanetMinor5.0 hresolved09-10
Delivery Issue Spain - YoigoMinor18 hresolved09-11
Delivery Issue Chile - TelefonicaMinor5.9 hresolved09-11
Calling Degradation - CanadaMinor9.2 hresolved09-12
Delivery Issue Indonesia - TelkomselMinor4.3 hresolved09-14
MMS Degradation - Canada, United StatesMinor1.4 hresolved09-17
Service Degradation - Customer Dashboard - Message Search and AnalyticsMinor13 hresolved09-19
Delivery Issue Cambodia - Yes SeatelMinor5.2 hresolved09-22
Delivery Issue Sweden - TelenorMinor1.9 hresolved09-23
Delivery Issue Brazil - ClaroMinor9.2 hresolved09-23
Delivery Issue Brazil - TIMMinor35 hresolved09-24
Site Degradation - US1Minor31 minresolved09-25
Delivery Issue Colombia - TelefonicaMinor4.4 hresolved09-26
Delivery Issue Mexico - AT&TMinor1.3 hresolved09-26
DI SMS 365 | Report Manager | Delay in retrieving statistics | Ref Number: MNOC-55529Minor8.8 hresolved09-27
DI MMS 365 (MM7) | Operator Services | Potential Delay in Delivery | MNOC-55557No impact listed10 hresolved09-28
Delivery Issue United States - Verizon WirelessMinor6.1 hresolved09-30
Delivery Issue Sercomtel - BrazilMinor11 hresolved09-30

Maintenance 71

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Cite this

Sinch posted 34 status incidents in September 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in September 2024
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2024/09

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