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CompaniesSinchMonthly reportsAugust 2024

Sinch in August 2024: incidents, uptime and changes

64incidents posted
3labelled major or critical
87.26%free of major/critical
27.62%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3.9 days, incident time 22.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 59 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Service Degradation - Customer Dashboard - Message Search and AnalyticsCritical4 dresolved08-22
Service Degradation - Customer DashboardMajor6.9 hresolved08-22
Sinch Elastic SIP Trunking - Incident Sinch DashboardMajor6.3 hresolved08-22

Other incidents 61

IncidentImpactStartedDurationStatusDay
Delivery issue Canada - VideotronMinor4.5 hresolved08-01
Delivery Issue Iraq - Asia CellMinor18 hresolved08-02
Delivery Issue Mali - MalitelMinor5.0 hresolved08-02
Delivery Issue Brazil - SercomtelMinor1.5 hresolved08-02
Delivery Issue Brazil - Sercomtel.Minor27 hresolved08-02
Customer portal and Numbers API degradationMinor37 hresolved08-02
Delivery Issue Brazil - SercomtelMinor3.0 hresolved08-03
Delivery Issue Brazil - ClaroMinor4.3 hresolved08-04
Delivery Issue Honduras - TigoMinor15 hresolved08-05
Delivery Issue BangladeshMinor4.3 hresolved08-05
Delivery Issue Brazil - SercomtelMinor5.6 hresolved08-05
Delivery Issue MMS - United States - US CellularMinor4.7 hresolved08-05
Delivery Issue Netherlands - OdidoMinor19 hresolved08-06
Delivery Issue Iraq - Asia CellMinor1.2 hresolved08-07
Delivery Issue Brazil - Algar TelecomMinor23 hresolved08-07
Delivery issues Uruguay - TelefonicaMinor3 dresolved08-07
Delivery Issue- Bell Mobility CanadaMinor33 hresolved08-07
Delivery Issue Brazil - TIMMinor7.6 hresolved08-07
Delivery Issue Brazil - ClaroMinor2.1 hresolved08-08
Customer Support - Ticketing SystemMinor19 hresolved08-08
Delivery Issue Mali - MalitelMinor2.4 hresolved08-09
Delivery Issue Brazil - Algar TelecomMinor6.2 hresolved08-09
MMS Degradation - United StatesMinor3.6 hresolved08-09
Delivery Issue Brazil - TIMMinor9.5 hresolved08-09
Delivery Issue Mexico - AT&TMinor2.3 hresolved08-10
Delivery Issue Uruguay- Telefonica MovistarMinor6.1 hresolved08-11
Delivery Issue Uruguay - AntelMinor1.4 hresolved08-12
Delivery Degradation - FranceNo impact listed0 minresolved08-13
DI MMS 365 (MM4) | Operator Services | Potential delay in delivery of MT | TT# MNOC-54944 | OP-55462Minor2.3 hresolved08-14
Delivery Issue Sierra Leone - Africell Sierra LeoneMinor14 hresolved08-14
Delivery Issue Honduras - TigoMinor21 hresolved08-15
Delivery Issue Indonesia - 3Minor5 dresolved08-15
Delivery Issue Canada - ISP TelecomMinor7.1 hresolved08-17
Delivery Issue Brazil - ClaroMinor5.2 hresolved08-17
Delivery Issue Mali - MalitelMinor17 minresolved08-18
Delivery Issue Brazil - ClaroMinor2.0 hresolved08-19
Delivery Issue Uruguay - AntelMinor9.9 hresolved08-19
Delivery Issue Paraguay - TigoMinor7.0 hresolved08-19
Delivery Issue Mali - MalitelMinor5.5 hresolved08-19
Delivery Issue Brazil - TIMMinor4.3 hresolved08-19
Delivery issue - Telia DenmarkMinor2.6 hresolved08-19
DI SMS 365 (iSMS) | Operator Services | Potential Delay in Delivery of Traffic | Ref#INC-1435No impact listed1.1 hresolved08-19
10DLC Provisioning Issues for Newly Created CampaignsMinor46 hresolved08-20
Delivery Issue Togo - MoovMinor2 dresolved08-21
Delivery Issue Brazil - SercomtelMinor2 dresolved08-22
Delivery Issue Brazil - Algar TelecomMinor1.2 hresolved08-22
Delivery Issue Mali - MalitelMinor44 hresolved08-25
Delivery Issue Tunisia - OoredooMinor5.0 hresolved08-26
Delivery Issue Nicaragua - TigoMinor1.9 hresolved08-26
Delivery Issue Sweden - TreMinor2.1 hresolved08-27
Delivery Issue Nicaragua - TigoMinor1.6 hresolved08-27
Delivery Issue Mali - MalitelMinor19 hresolved08-27
Delivery Issue - Canada - ISP TelecomMinor1.9 hresolved08-27
Delivery Issue - Italy - Mass ResponseMinor2.6 hresolved08-27
Delivery Issue - Mali - MalitelMinor44 hresolved08-28
Delivery Issue Brazil - Algar TelecomMinor11 hresolved08-28
Delivery Issue Canada - SasktelMinor24 hresolved08-29
Delivery Issue Brazil - BrisanetMinor7.4 hresolved08-30
Delivery Issue Brazil - SercomtelMinor6.7 hresolved08-30
Network Disruption- UK5Minor1.5 hresolved08-31
Delivery Issue - Mali - MalitelMinor1.7 hresolved08-31

Maintenance 70

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Cite this

Sinch posted 64 status incidents in August 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in August 2024
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2024/08

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