# Sinch in August 2024: incidents, uptime and changes

> Sinch in August 2024: 64 incidents on its status page (3 major or critical), 87.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2024/08
Last updated: 2024-09-01T09:00:00Z

- Incidents posted: 64 (major/critical: 3) · Maintenance: 70
- By vendor impact label: critical 1, major 2, minor 59, none 2
- Uptime (vendor-reported): 87.26% free of major/critical incidents, 27.62% free of any incident; outage time 3.9 days, incident time 22.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2024](https://rewindex.com/company/sinch/2024/07.md) · Next: [September 2024](https://rewindex.com/company/sinch/2024/09.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Degradation - Customer Dashboard - Message Search and Analytics](https://rewindex.com/company/sinch/incidents/5yy8bst6qb3w.md) | critical | 2024-08-22 09:03 UTC | 2024-08-26 07:49 UTC | 4 d | resolved |
| [Service Degradation - Customer Dashboard](https://rewindex.com/company/sinch/incidents/3nskmhx9w1sk.md) | major | 2024-08-22 17:25 UTC | 2024-08-23 00:21 UTC | 6.9 h | resolved |
| [Sinch Elastic SIP Trunking - Incident Sinch Dashboard](https://rewindex.com/company/sinch/incidents/qxgf06w5dc7y.md) | major | 2024-08-22 18:03 UTC | 2024-08-23 00:20 UTC | 6.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery issue Canada - Videotron](https://rewindex.com/company/sinch/incidents/tcpf6pbjqyfz.md) | minor | 2024-08-01 07:34 UTC | 2024-08-01 12:06 UTC | 4.5 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/9gk304bbrcmr.md) | minor | 2024-08-02 04:57 UTC | 2024-08-02 23:18 UTC | 18 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/1xvtdpbqct80.md) | minor | 2024-08-02 11:09 UTC | 2024-08-02 16:08 UTC | 5.0 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/xn7lqbkg7dy0.md) | minor | 2024-08-02 14:38 UTC | 2024-08-02 16:06 UTC | 1.5 h | resolved |
| [Delivery Issue Brazil - Sercomtel.](https://rewindex.com/company/sinch/incidents/bhk7plgj2pfd.md) | minor | 2024-08-02 18:34 UTC | 2024-08-03 21:22 UTC | 27 h | resolved |
| [Customer portal and Numbers API degradation](https://rewindex.com/company/sinch/incidents/wq3kyfst4trp.md) | minor | 2024-08-02 21:13 UTC | 2024-08-04 10:30 UTC | 37 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/skmlh9g2qg64.md) | minor | 2024-08-03 18:24 UTC | 2024-08-03 21:22 UTC | 3.0 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/jyp9vdmnrs4s.md) | minor | 2024-08-04 03:50 UTC | 2024-08-04 08:07 UTC | 4.3 h | resolved |
| [Delivery Issue Honduras - Tigo](https://rewindex.com/company/sinch/incidents/50lqzh6l94s0.md) | minor | 2024-08-05 02:42 UTC | 2024-08-05 17:39 UTC | 15 h | resolved |
| [Delivery Issue Bangladesh](https://rewindex.com/company/sinch/incidents/8n05qjpdmjlj.md) | minor | 2024-08-05 06:00 UTC | 2024-08-05 10:18 UTC | 4.3 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/b8n6z2zdj619.md) | minor | 2024-08-05 14:38 UTC | 2024-08-05 20:13 UTC | 5.6 h | resolved |
| [Delivery Issue MMS - United States - US Cellular](https://rewindex.com/company/sinch/incidents/mycw3hv5bm62.md) | minor | 2024-08-05 18:11 UTC | 2024-08-05 22:52 UTC | 4.7 h | resolved |
| [Delivery Issue Netherlands - Odido](https://rewindex.com/company/sinch/incidents/lj38f216s1c6.md) | minor | 2024-08-06 09:20 UTC | 2024-08-07 04:03 UTC | 19 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/pd80j1dt7s87.md) | minor | 2024-08-07 01:51 UTC | 2024-08-07 03:03 UTC | 1.2 h | resolved |
| [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/h3cgs902pgzw.md) | minor | 2024-08-07 14:09 UTC | 2024-08-08 13:30 UTC | 23 h | resolved |
| [Delivery issues Uruguay - Telefonica](https://rewindex.com/company/sinch/incidents/gk48y1krf54z.md) | minor | 2024-08-07 15:35 UTC | 2024-08-10 15:10 UTC | 3 d | resolved |
| [Delivery Issue- Bell Mobility Canada](https://rewindex.com/company/sinch/incidents/3kwrprx5zgp9.md) | minor | 2024-08-07 15:35 UTC | 2024-08-09 00:48 UTC | 33 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/rdnfc1953ydp.md) | minor | 2024-08-07 22:44 UTC | 2024-08-08 06:19 UTC | 7.6 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/kznvssk6tk3l.md) | minor | 2024-08-08 03:58 UTC | 2024-08-08 06:06 UTC | 2.1 h | resolved |
| [Customer Support - Ticketing System](https://rewindex.com/company/sinch/incidents/vmdt1cpc4r13.md) | minor | 2024-08-08 13:02 UTC | 2024-08-09 07:50 UTC | 19 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/b5dwhkwtkc9j.md) | minor | 2024-08-09 00:41 UTC | 2024-08-09 03:04 UTC | 2.4 h | resolved |
| [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/xw8nd5xczr32.md) | minor | 2024-08-09 11:57 UTC | 2024-08-09 18:11 UTC | 6.2 h | resolved |
| [MMS Degradation - United States](https://rewindex.com/company/sinch/incidents/hgsl9ds8rd1j.md) | minor | 2024-08-09 16:31 UTC | 2024-08-09 20:07 UTC | 3.6 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/mm6pffkws78d.md) | minor | 2024-08-09 21:57 UTC | 2024-08-10 07:28 UTC | 9.5 h | resolved |
| [Delivery Issue Mexico - AT&T](https://rewindex.com/company/sinch/incidents/zvn7n53t6z12.md) | minor | 2024-08-10 14:55 UTC | 2024-08-10 17:11 UTC | 2.3 h | resolved |
| [Delivery Issue Uruguay- Telefonica Movistar](https://rewindex.com/company/sinch/incidents/rbs58w9mhxfm.md) | minor | 2024-08-11 19:26 UTC | 2024-08-12 01:33 UTC | 6.1 h | resolved |
| [Delivery Issue Uruguay - Antel](https://rewindex.com/company/sinch/incidents/cbdmhz9z7lhs.md) | minor | 2024-08-12 15:42 UTC | 2024-08-12 17:09 UTC | 1.4 h | resolved |
| [Delivery Degradation - France](https://rewindex.com/company/sinch/incidents/w1mr4kntnrgr.md) | none | 2024-08-13 08:56 UTC | 2024-08-13 08:56 UTC | 0 min | resolved |
| [DI MMS 365 (MM4) \| Operator Services \| Potential delay in delivery of MT \| TT\# MNOC-54944 \| OP-55462](https://rewindex.com/company/sinch/incidents/mb31h4yjz5qn.md) | minor | 2024-08-14 01:26 UTC | 2024-08-14 03:46 UTC | 2.3 h | resolved |
| [Delivery Issue Sierra Leone - Africell Sierra Leone](https://rewindex.com/company/sinch/incidents/ph2xx535xmvc.md) | minor | 2024-08-14 03:29 UTC | 2024-08-14 17:10 UTC | 14 h | resolved |
| [Delivery Issue Honduras - Tigo](https://rewindex.com/company/sinch/incidents/v989qk5yfr37.md) | minor | 2024-08-15 17:05 UTC | 2024-08-16 13:35 UTC | 21 h | resolved |
| [Delivery Issue Indonesia - 3](https://rewindex.com/company/sinch/incidents/p9rkkg9wb6zc.md) | minor | 2024-08-15 18:19 UTC | 2024-08-20 09:22 UTC | 5 d | resolved |
| [Delivery Issue Canada - ISP Telecom](https://rewindex.com/company/sinch/incidents/lnc65thpygcn.md) | minor | 2024-08-17 13:12 UTC | 2024-08-17 20:19 UTC | 7.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/4z86cvr83flg.md) | minor | 2024-08-17 21:28 UTC | 2024-08-18 02:38 UTC | 5.2 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/d8yrnwz9ync4.md) | minor | 2024-08-18 19:42 UTC | 2024-08-18 19:59 UTC | 17 min | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/t161dx90cqq6.md) | minor | 2024-08-19 01:04 UTC | 2024-08-19 03:03 UTC | 2.0 h | resolved |
| [Delivery Issue Uruguay - Antel](https://rewindex.com/company/sinch/incidents/hhql64gp2kyk.md) | minor | 2024-08-19 04:07 UTC | 2024-08-19 14:04 UTC | 9.9 h | resolved |
| [Delivery Issue Paraguay - Tigo](https://rewindex.com/company/sinch/incidents/rbxsq7srvyq9.md) | minor | 2024-08-19 14:09 UTC | 2024-08-19 21:08 UTC | 7.0 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/44p4pr8q30nn.md) | minor | 2024-08-19 19:45 UTC | 2024-08-20 01:17 UTC | 5.5 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/ddbyj1sc208b.md) | minor | 2024-08-19 21:59 UTC | 2024-08-20 02:16 UTC | 4.3 h | resolved |
| [Delivery issue - Telia Denmark](https://rewindex.com/company/sinch/incidents/xh2jxmhht3q5.md) | minor | 2024-08-19 23:31 UTC | 2024-08-20 02:05 UTC | 2.6 h | resolved |
| [DI SMS 365 (iSMS) \| Operator Services \| Potential Delay in Delivery of Traffic \| Ref\#INC-1435](https://rewindex.com/company/sinch/incidents/0b7dsy0d611l.md) | none | 2024-08-19 23:43 UTC | 2024-08-20 00:50 UTC | 1.1 h | resolved |
| [10DLC Provisioning Issues for Newly Created Campaigns](https://rewindex.com/company/sinch/incidents/sc5lntnjnw0b.md) | minor | 2024-08-20 16:14 UTC | 2024-08-22 14:35 UTC | 46 h | resolved |
| [Delivery Issue Togo - Moov](https://rewindex.com/company/sinch/incidents/cdnms3dj67y3.md) | minor | 2024-08-21 21:37 UTC | 2024-08-23 22:22 UTC | 2 d | resolved |
| [Service Degradation - Customer Dashboard - Message Search and Analytics](https://rewindex.com/company/sinch/incidents/5yy8bst6qb3w.md) | critical | 2024-08-22 09:03 UTC | 2024-08-26 07:49 UTC | 4 d | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/2vr07crknh8m.md) | minor | 2024-08-22 12:06 UTC | 2024-08-24 15:15 UTC | 2 d | resolved |
| [Service Degradation - Customer Dashboard](https://rewindex.com/company/sinch/incidents/3nskmhx9w1sk.md) | major | 2024-08-22 17:25 UTC | 2024-08-23 00:21 UTC | 6.9 h | resolved |
| [Sinch Elastic SIP Trunking - Incident Sinch Dashboard](https://rewindex.com/company/sinch/incidents/qxgf06w5dc7y.md) | major | 2024-08-22 18:03 UTC | 2024-08-23 00:20 UTC | 6.3 h | resolved |
| [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/glb5qd4g520v.md) | minor | 2024-08-22 21:41 UTC | 2024-08-22 22:52 UTC | 1.2 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/ss0pskvq5ss8.md) | minor | 2024-08-25 10:18 UTC | 2024-08-27 06:21 UTC | 44 h | resolved |
| [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/b3d9j214nxnf.md) | minor | 2024-08-26 02:21 UTC | 2024-08-26 07:18 UTC | 5.0 h | resolved |
| [Delivery Issue Nicaragua - Tigo](https://rewindex.com/company/sinch/incidents/tms3jvp2qmjp.md) | minor | 2024-08-26 22:24 UTC | 2024-08-27 00:15 UTC | 1.9 h | resolved |
| [Delivery Issue Sweden - Tre](https://rewindex.com/company/sinch/incidents/jrsmm2ckzv5m.md) | minor | 2024-08-27 04:17 UTC | 2024-08-27 06:23 UTC | 2.1 h | resolved |
| [Delivery Issue Nicaragua - Tigo](https://rewindex.com/company/sinch/incidents/bdz9ps1g90rv.md) | minor | 2024-08-27 04:31 UTC | 2024-08-27 06:10 UTC | 1.6 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/kk2tdgrfsdbl.md) | minor | 2024-08-27 07:12 UTC | 2024-08-28 02:07 UTC | 19 h | resolved |
| [Delivery Issue - Canada - ISP Telecom](https://rewindex.com/company/sinch/incidents/3p3279ypncm2.md) | minor | 2024-08-27 09:25 UTC | 2024-08-27 11:16 UTC | 1.9 h | resolved |
| [Delivery Issue - Italy - Mass Response](https://rewindex.com/company/sinch/incidents/qbxpcg4h8rh9.md) | minor | 2024-08-27 09:34 UTC | 2024-08-27 12:08 UTC | 2.6 h | resolved |
| [Delivery Issue - Mali - Malitel](https://rewindex.com/company/sinch/incidents/ss6c0wthn3n5.md) | minor | 2024-08-28 10:54 UTC | 2024-08-30 06:35 UTC | 44 h | resolved |
| [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/77z5nsr37cs9.md) | minor | 2024-08-28 15:32 UTC | 2024-08-29 02:28 UTC | 11 h | resolved |
| [Delivery Issue Canada - Sasktel](https://rewindex.com/company/sinch/incidents/symspzlwtz1t.md) | minor | 2024-08-29 06:42 UTC | 2024-08-30 06:58 UTC | 24 h | resolved |
| [Delivery Issue Brazil - Brisanet](https://rewindex.com/company/sinch/incidents/qhbw5wmxqx9l.md) | minor | 2024-08-30 14:39 UTC | 2024-08-30 22:05 UTC | 7.4 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/76chk6n094vv.md) | minor | 2024-08-30 15:26 UTC | 2024-08-30 22:09 UTC | 6.7 h | resolved |
| [Network Disruption- UK5](https://rewindex.com/company/sinch/incidents/gx68tjx0fn48.md) | minor | 2024-08-31 12:50 UTC | 2024-08-31 14:18 UTC | 1.5 h | resolved |
| [Delivery Issue - Mali - Malitel](https://rewindex.com/company/sinch/incidents/x3dxy067vkkb.md) | minor | 2024-08-31 13:22 UTC | 2024-08-31 15:03 UTC | 1.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \*\*\* CANCELLED\*\*\* DI SMS 365 (SMSX) \| Operator Services \| Application & System Maintenance  \| PCR Number \#PCRSDI-11286](https://rewindex.com/company/sinch/incidents/z0mcqzbvzldl.md) | maintenance | 2024-08-01 05:46 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/890j51ky2ybz.md) | maintenance | 2024-08-01 08:58 UTC | 2024-08-01 09:40 UTC | 42 min | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/9htgjygzy64v.md) | maintenance | 2024-08-01 09:00 UTC | 2024-08-01 11:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365  \| Operator Services \| Database and Application Maintenance \| PCRSDI-11300](https://rewindex.com/company/sinch/incidents/1sqqwzlm8j34.md) | maintenance | 2024-08-01 09:01 UTC | 2024-08-01 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Migration of Verizon 10DLC Supplier connections to new sites](https://rewindex.com/company/sinch/incidents/gqtrrdzc0fx3.md) | maintenance | 2024-08-01 09:01 UTC | 2024-08-01 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/jl6lkbp1bgw9.md) | maintenance | 2024-08-01 09:15 UTC | 2024-08-01 09:45 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance - MMS Telstra Australia](https://rewindex.com/company/sinch/incidents/mc108fxxw32n.md) | maintenance | 2024-08-02 08:20 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/lz1bnm81266y.md) | maintenance | 2024-08-05 09:30 UTC | 2024-08-05 10:00 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance - 10DLC Number Provider](https://rewindex.com/company/sinch/incidents/0zfy887zmn4v.md) | maintenance | 2024-08-06 03:00 UTC | 2024-08-06 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Ascenty Datacenter Maintenance](https://rewindex.com/company/sinch/incidents/jyj1qx3dn6yl.md) | maintenance | 2024-08-06 04:30 UTC | 2024-08-06 05:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Maintenance Entel Chile Carrier.](https://rewindex.com/company/sinch/incidents/tksj9pj3ssc5.md) | maintenance | 2024-08-06 04:31 UTC | 2024-08-06 08:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Database and System Maintenance  \| PCR Number \#PCRSDI-11295](https://rewindex.com/company/sinch/incidents/0v042l5rqpw6.md) | maintenance | 2024-08-06 06:00 UTC | 2024-08-06 09:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM7) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11282](https://rewindex.com/company/sinch/incidents/myrjmzfrnq86.md) | maintenance | 2024-08-06 06:01 UTC | 2024-08-06 09:46 UTC | 3.8 h | resolved |
| [\[Scheduled\] Internal Maintenance - Migration of 10DLC RouteBack Supplier connections to new sites](https://rewindex.com/company/sinch/incidents/l8cxqvx1ff1j.md) | maintenance | 2024-08-06 09:00 UTC | 2024-08-06 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Migration of Sinch-SDI Supplier connections to new sites](https://rewindex.com/company/sinch/incidents/b7sdjpj4tw5q.md) | maintenance | 2024-08-07 09:00 UTC | 2024-08-07 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - 10DLC Number Provider](https://rewindex.com/company/sinch/incidents/902xqky9bpxx.md) | maintenance | 2024-08-08 03:00 UTC | 2024-08-08 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Migration of Latin America short code supplier connection to new sites](https://rewindex.com/company/sinch/incidents/43ktwrp563z7.md) | maintenance | 2024-08-08 05:00 UTC | 2024-08-08 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Database and System Maintenance  \| PCR Number \#PCRSDI-11297](https://rewindex.com/company/sinch/incidents/1wszl4vqqzcr.md) | maintenance | 2024-08-08 06:00 UTC | 2024-08-08 09:12 UTC | 3.2 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11285](https://rewindex.com/company/sinch/incidents/q32wqm1f07jq.md) | maintenance | 2024-08-08 06:01 UTC | 2024-08-08 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11304](https://rewindex.com/company/sinch/incidents/79vr6tdtsrrp.md) | maintenance | 2024-08-08 08:00 UTC | 2024-08-08 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/q2hssyy9s85d.md) | maintenance | 2024-08-08 10:01 UTC | 2024-08-08 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11309](https://rewindex.com/company/sinch/incidents/w7mtx8dfhrfc.md) | maintenance | 2024-08-08 14:00 UTC | 2024-08-08 18:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/fy4l0jk8j6h6.md) | maintenance | 2024-08-09 09:30 UTC | 2024-08-09 11:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/59q0j691qypq.md) | maintenance | 2024-08-10 10:00 UTC | 2024-08-11 16:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/vnvd47vgzqm1.md) | maintenance | 2024-08-10 16:00 UTC | 2024-08-11 22:01 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/bnx0ppbn6v42.md) | maintenance | 2024-08-10 16:01 UTC | 2024-08-11 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/9n21q9kj60yd.md) | maintenance | 2024-08-11 01:00 UTC | 2024-08-12 07:00 UTC | 30 h | resolved |
| [\[Scheduled\] Migration of legacy connections - South Korea](https://rewindex.com/company/sinch/incidents/9qdb4zvrwvlt.md) | maintenance | 2024-08-12 06:00 UTC | 2024-08-12 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11286](https://rewindex.com/company/sinch/incidents/mn1s7csc2h6p.md) | maintenance | 2024-08-12 06:01 UTC | 2024-08-12 09:34 UTC | 3.5 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/j4pd2h2sqkwg.md) | maintenance | 2024-08-12 09:00 UTC | 2024-08-12 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking DNS records update](https://rewindex.com/company/sinch/incidents/6nj7sztm4rss.md) | maintenance | 2024-08-12 15:30 UTC | 2024-08-12 16:00 UTC | 30 min | resolved |
| [\[Scheduled\] Equinix Datacenter Maintenance](https://rewindex.com/company/sinch/incidents/v4mh2tq5wfz9.md) | maintenance | 2024-08-13 04:30 UTC | 2024-08-13 05:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/zfsbkqtdvswj.md) | maintenance | 2024-08-13 05:00 UTC | 2024-08-13 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Database and System Maintenance \| PCR Number \#PCRSDI-11301](https://rewindex.com/company/sinch/incidents/bpgmxt9nz09v.md) | maintenance | 2024-08-13 06:00 UTC | 2024-08-13 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - Call Policy](https://rewindex.com/company/sinch/incidents/n1v8xkg6j020.md) | maintenance | 2024-08-13 13:00 UTC | 2024-08-13 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11304](https://rewindex.com/company/sinch/incidents/gz8zzcx6k2zw.md) | maintenance | 2024-08-13 16:00 UTC | 2024-08-13 18:11 UTC | 2.2 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/r1z55bcthgsb.md) | maintenance | 2024-08-14 05:00 UTC | 2024-08-14 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11314](https://rewindex.com/company/sinch/incidents/cwvy5b8zn7x1.md) | maintenance | 2024-08-14 06:00 UTC | 2024-08-14 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/567gp1nt1x6s.md) | maintenance | 2024-08-14 08:00 UTC | 2024-08-14 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/0ttfr3r8p154.md) | maintenance | 2024-08-14 09:00 UTC | 2024-08-14 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Migration of legacy connections - Taiwan](https://rewindex.com/company/sinch/incidents/bpwwcp36hjgz.md) | maintenance | 2024-08-14 10:00 UTC | 2024-08-14 12:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - DNS zone updates](https://rewindex.com/company/sinch/incidents/rbgfp02skrzy.md) | maintenance | 2024-08-14 13:00 UTC | 2024-08-14 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11302](https://rewindex.com/company/sinch/incidents/8slp32gwgvp3.md) | maintenance | 2024-08-15 06:00 UTC | 2024-08-15 06:18 UTC | 18 min | resolved |
| [\[Scheduled\] External Maintenance - Bell Canada](https://rewindex.com/company/sinch/incidents/njqdhdjfkqvp.md) | maintenance | 2024-08-15 12:00 UTC | 2024-08-15 13:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Customer Portal - Conversation API Analytics maintenance](https://rewindex.com/company/sinch/incidents/0ctbs04yjgjy.md) | maintenance | 2024-08-19 04:00 UTC | 2024-08-21 02:00 UTC | 46 h | resolved |
| [\[Scheduled\] External Maintenance -MX AT&T](https://rewindex.com/company/sinch/incidents/m6pjy7ql4kb6.md) | maintenance | 2024-08-19 23:00 UTC | 2024-08-20 06:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application and System Maintenance  \| PCR Number \# PCRSDI-11291](https://rewindex.com/company/sinch/incidents/6j9dch25pcsk.md) | maintenance | 2024-08-20 06:00 UTC | 2024-08-20 09:53 UTC | 3.9 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - AWS certificates](https://rewindex.com/company/sinch/incidents/wjn7kymtzkqd.md) | maintenance | 2024-08-20 13:00 UTC | 2024-08-20 13:30 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance - Bell Canada](https://rewindex.com/company/sinch/incidents/8p1byjlq9g1b.md) | maintenance | 2024-08-20 14:00 UTC | 2024-08-20 15:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance  \| PCR Number \#PCRSDI-11303](https://rewindex.com/company/sinch/incidents/wt07mpk64ydt.md) | maintenance | 2024-08-21 05:25 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Scheduled Maintenance - Sunset api.mblox.com](https://rewindex.com/company/sinch/incidents/xv19tzprbfr1.md) | maintenance | 2024-08-21 15:29 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Emergency Maintenance for Migration of legacy connections - China](https://rewindex.com/company/sinch/incidents/6qfdmwmy8rdg.md) | maintenance | 2024-08-22 14:00 UTC | 2024-08-22 16:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11322](https://rewindex.com/company/sinch/incidents/dvss3csn3kx4.md) | maintenance | 2024-08-22 20:00 UTC | 2024-08-22 21:34 UTC | 1.6 h | resolved |
| [\[Scheduled\] Emergency Maintenance - MMS](https://rewindex.com/company/sinch/incidents/sygl634dq8mv.md) | maintenance | 2024-08-23 06:21 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/y3f3zwb5t2vm.md) | maintenance | 2024-08-26 08:00 UTC | 2024-08-26 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/pmqm19fgd897.md) | maintenance | 2024-08-26 12:30 UTC | 2024-08-26 15:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - MMS Telstra Australia](https://rewindex.com/company/sinch/incidents/l7rdy26zww1p.md) | maintenance | 2024-08-27 00:00 UTC | 2024-08-27 03:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Migration of TFN  Supplier connections to new sites](https://rewindex.com/company/sinch/incidents/8nnrrh2mdhl5.md) | maintenance | 2024-08-27 05:30 UTC | 2024-08-27 07:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Digital Interconnect \| TLS certificate renewal \| PCRSDI-11326](https://rewindex.com/company/sinch/incidents/4ftwtg8s124h.md) | maintenance | 2024-08-27 06:00 UTC | 2024-08-27 06:38 UTC | 38 min | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance  \| PCR Number \#PCRSDI-11323](https://rewindex.com/company/sinch/incidents/3t4q987lptnf.md) | maintenance | 2024-08-27 06:01 UTC | 2024-08-27 09:51 UTC | 3.8 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/6c9jd1y22zlt.md) | maintenance | 2024-08-27 12:00 UTC | 2024-08-27 15:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Jazz Pakistan](https://rewindex.com/company/sinch/incidents/l72kr7fvdv0q.md) | maintenance | 2024-08-27 20:00 UTC | 2024-08-28 01:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11330](https://rewindex.com/company/sinch/incidents/7qyybf2b7mv1.md) | maintenance | 2024-08-28 06:00 UTC | 2024-08-28 09:49 UTC | 3.8 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance  \| PCR Number \#PCRSDI-11323](https://rewindex.com/company/sinch/incidents/l8hhjf3stzgw.md) | maintenance | 2024-08-28 06:01 UTC | 2024-08-28 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/g5m5lb5qvsss.md) | maintenance | 2024-08-28 08:00 UTC | 2024-08-28 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/w1nz3h8mc8bq.md) | maintenance | 2024-08-28 09:00 UTC | 2024-08-28 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/vngv11ghwl38.md) | maintenance | 2024-08-28 12:15 UTC | 2024-08-28 14:00 UTC | 1.8 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11333](https://rewindex.com/company/sinch/incidents/9wln1x0byjng.md) | maintenance | 2024-08-29 06:00 UTC | 2024-08-29 08:45 UTC | 2.8 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile USA](https://rewindex.com/company/sinch/incidents/0cr0fm3vslyw.md) | maintenance | 2024-08-30 03:00 UTC | 2024-08-30 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators](https://rewindex.com/company/sinch/incidents/0vqk26520s13.md) | maintenance | 2024-08-31 17:00 UTC | 2024-09-01 09:00 UTC | 16 h | resolved |

## Cite this

Sinch posted 64 status incidents in August 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2024/08
- Citation: Sinch, “Sinch in August 2024” (2024-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2024/08 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in August 2024 (2024-08-01)](https://rewindex.com/company/sinch/2024/08)`


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Canonical: https://rewindex.com/company/sinch/2024/08 · Markdown: https://rewindex.com/company/sinch/2024/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:35:50.400Z