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GitHub: Disruption with some GitHub services

MinorStatus: resolvedStarted Resolved (1.5 h)1 updatewww.githubstatus.com (opens in new tab)

Timeline of updates

  1. resolved

    Between August 27, 2024, 15:52 UTC and September 5, 2024, 17:26 UTC the GitHub Connect service was degraded. This specifically impacted GHES customers who were enabling GitHub Connect for the first time on a GHES instance. Previously enabled GitHub Connect GHES instances were not impacted by this issue. Customers experiencing this issue would have received a 404 response during GitHub Connect enablement and subsequent messages about a failure to connect. This was due to a recent change in configuration to GitHub Connect which has since been rolled back. Subsequent enablement failures on re-attempts were caused by data corruption which has been remediated. Customers should now be able to enable GitHub Connect successfully. To reduce our time to detection and mitigation of such issues in the future, we are working to improve observability of GitHub Connect failures. We are also making efforts to prevent future misconfiguration of GitHub Connect.

From GitHub’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on www.githubstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by GitHub, started 2024-09-05 15:55 UTC, resolved after 1.5 h, 1 update(s).

Title
Disruption with some GitHub services
Vendor
GitHub
Date
URL
https://rewindex.com/company/github/incidents/9dyp7zt86rp5

GitHub profileRecent GitHub incidentsAll outages on September 5, 2024GitHub in September 2024MarkdownJSON