Bitbucket: Bitbucket Webhooks and Pipelines on push and pull request not being triggered

Impact: majorStatus: resolvedStarted 2024-09-05 02:19 UTCResolved 2024-09-05 04:23 UTC (2.0 h)5 updatesSource: stspg.io

Summary

Bitbucket reported a major outage: Connect Webhooks were not delivered, and Pipelines on push and pull request were not triggered; manual and scheduled pipelines still worked. It started at 2024-09-05 02:19 UTC and was resolved at 2024-09-05 04:23 UTC, lasting 2 h 3 min. A fix was implemented and monitored before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: WebhooksPipelines

Timeline of updates

investigating2024-09-05 02:19 UTC
We are currently investigating an issue related to Connect Webhooks not being delivered. This had a downstream impact on Bitbucket Pipelines on push not being triggered. Manually triggered and scheduled pipelines are still working.
identified2024-09-05 03:22 UTC
The issue has been identified and a fix is being implemented.
monitoring2024-09-05 03:36 UTC
A fix has been implemented and we are monitoring the results.
monitoring2024-09-05 03:50 UTC
We are continuing to monitor for any further issues.
resolved2024-09-05 04:23 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Bitbucket Webhooks and Pipelines on push and pull request not being triggered 2024-09-05 02:19 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Bitbucket profile · Recent Bitbucket incidents · Markdown · JSON