Companies Claude Monthly reportsOctober 2024

Claude in October 2024: incidents, uptime and changes

23incidents posted

16labelled major or critical

97.49%free of major/critical

90.86%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 18 h 40 min, incident time 2.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 16 · Minor 6 · No impact listed 1

Major and critical incidents 16

Incident	Impact	Started	Duration	Status	Day
Unavailability of docs.anthropic.com	Major	Oct 1, 2024, 18:15	10 min	resolved	10-01
Elevated errors on Claude 3 Opus	Major	Oct 16, 2024, 15:56	2.3 h	resolved	10-16
Elevated API errors on Claude 3.5 Sonnet	Major	Oct 17, 2024, 18:34	13 min	resolved	10-17
Intermittent errors on docs.anthropic.com	Major	Oct 21, 2024, 19:20	59 min	resolved	10-21
Delayed billing events for API and Console requests	Major	Oct 22, 2024, 18:44	4.3 h	resolved	10-22
Elevated errors for requests to the Anthropic API	Major	Oct 22, 2024, 20:55	1.0 h	resolved	10-22
Claude.ai Project Knowledge file visibility	Major	Oct 23, 2024, 22:01	11 min	resolved	10-23
Claude 3.5 Sonnet elevated error rate	Major	Oct 24, 2024, 14:21	1.8 h	resolved	10-24
Sonnet 3.5 v2 elevated error rate on AWS Bedrock.	Major	Oct 24, 2024, 19:40	51 min	resolved	10-24
Elevated error rate on 3.5 Sonnet 20240620	Major	Oct 25, 2024, 16:00	11 min	resolved	10-25
Elevated errors for requests to Claude 3.5 Sonnet	Major	Oct 25, 2024, 17:50	1.8 h	resolved	10-25
Errors on requests to 3.5 Sonnet v2 on Claude for AWS Bedrock	Major	Oct 25, 2024, 18:36	1.9 h	resolved	10-25
Errors logging into Claude.ai	Major	Oct 28, 2024, 02:38	56 min	resolved	10-28
Claude Instant 1.2 Outage	Major	Oct 29, 2024, 00:40	46 min	resolved	10-29
Analysis tool prevents viewing of Artifacts on Claude.ai	Major	Oct 29, 2024, 01:49	1.1 h	resolved	10-29
Elevated errors on Claude 3.5 Sonnet	Major	Oct 29, 2024, 02:26	2.8 h	resolved	10-29

Other incidents 7

Incident	Impact	Started	Duration	Status	Day
Elevated latency on some requests to Claude 3.5 Sonnet	Minor	Oct 1, 2024, 17:36	36 min	resolved	10-01
Elevated Sonnet 3.5 and Haiku error rate	Minor	Oct 21, 2024, 13:57	5.0 h	resolved	10-21
API Account Activation on Credit Purchases	Minor	Oct 24, 2024, 00:33	28 h	resolved	10-24
Elevated error rate on Claude 3.5 Sonnet 20240620	Minor	Oct 28, 2024, 13:37	4.5 h	resolved	10-28
Elevated errors for requests to Claude 3.5 Sonnet	Minor	Oct 29, 2024, 14:03	3.1 h	resolved	10-29
Tool use errors	Minor	Oct 29, 2024, 16:52	11 h	resolved	10-29
Elevated errors for requests to Claude 3.5 Sonnet	No impact listed	Oct 30, 2024, 12:11	6.0 h	resolved	10-30

Maintenance 1

Show scheduled maintenance

Oct 31, 2024, 05:31 Billing Maintenance - Billing Delays

Cite this

Claude posted 23 status incidents in October 2024 (16 major or critical); 0 price changes and 0 notable page changes observed.

Title: Claude in October 2024
Vendor: Claude
Date: 2024-10-01 00:00 UTC
URL: https://rewindex.com/company/claude/2024/10

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