Outages by day/October 25, 2024
Outages on October 25, 2024
UTC day 2024-10-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
46incidents started
14labelled major or critical
27vendors with a new incident
18still open from earlier days
By vendor label: Critical 1 · Major 13 · Minor 28 · No impact listed 4 · 20 maintenance
Incidents started this day 46
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| BigCommerce | Help Center Unavailable | Critical | | (20 min) | resolved |
| GGorgias | DSA phone matching causing order/customer data to be missing | Major | | (8.1 h) | resolved |
| Anthropic | Elevated error rate on 3.5 Sonnet 20240620 | Major | | (11 min) | resolved |
| Claude | Elevated error rate on 3.5 Sonnet 20240620 | Major | | (11 min) | resolved |
| PPendo | Known issue affecting Pendo for Employees (P4E) customers using Microsoft Edge (V130) | Major | | (0 min) | resolved |
| Wix | Resolved: Facebook login and register gives error: app not active. | Major | | (46 min) | resolved |
| SurveyMonkey | Issue at checkout when scheduling SurveyMonkey Audience project | Major | | (8.7 h) | resolved |
| Anthropic | Elevated errors for requests to Claude 3.5 Sonnet | Major | | (1.8 h) | resolved |
| Claude | Elevated errors for requests to Claude 3.5 Sonnet | Major | | (1.8 h) | resolved |
| Discord | External links not unfurling | Major | | (1.1 h) | resolved |
| Anthropic | Errors on requests to 3.5 Sonnet v2 on Claude for AWS Bedrock | Major | | (1.9 h) | resolved |
| Claude | Errors on requests to 3.5 Sonnet v2 on Claude for AWS Bedrock | Major | | (1.9 h) | resolved |
| Red Hat (incl. Quay.io) | Partial Outage for Openshift Cluster Manager | Major | | (21 d) | resolved |
| BigCommerce | Help Center Intermittent Availability | Major | | (14 h) | resolved |
| VVanta | Vanta's vendor for email delivery is experiencing an incident, customers may see delays in email delivery including login links. | Minor | | (3.3 h) | resolved |
| SSinch | Delivery Issue United States - Verizon Wireless | Minor | | (1.8 h) | resolved |
| TTwilio | SMS Delivery Delays To MTN Network In Multiple African Countries | Minor | | (16 h) | resolved |
| Vonage | South Africa SMS - Delivery degradation towards MTN network | Minor | | (3.4 h) | resolved |
| SSinch | DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012 | Minor | | (1.2 h) | resolved |
| JJina AI | Connectivity issue detected with Reader | Minor | | (5 min) | resolved |
| TTwilio | SMS Delivery Delays to AT&T Network in Mexico 334-050 | Minor | | (4.8 h) | resolved |
| TTwilio | Call Quality Issues to and From a Subset of Twilio Mexico Phone Numbers | Minor | | (5.1 h) | resolved |
| TTwilio | SMS Delivery Delays and Failures to Telma Network in Madagascar | Minor | | (13 h) | resolved |
| Vonage | Ghana SMS - Delivery Degradation towards MTN Network | Minor | | (5.1 h) | resolved |
| Chargebee | Revenue Story Dashboard Sync Issues | Minor | | (0 min) | resolved |
| Contentstack | Contentstack - AWS NA and AWS EU - Unable to access stack via SSO | Minor | | (50 min) | resolved |
| Scaleway | [DC5] Rack B8 in Room 1 is down | Minor | | (48 min) | resolved |
| Scaleway | [Account] - Login page on console.scaleway.com may not display | Minor | | (18 min) | resolved |
| Chargebee | Invoice Details Page Loading Issue | Minor | | (18 min) | resolved |
| TTwilio | SMS Delivery Delays to Verizon Wireless in United States of America | Minor | | (4.5 h) | resolved |
| SSinch | Delivery Issue Australia - Vodafone Hutchinson | Minor | | (6.3 h) | resolved |
| SSinch | DI SMS 365 | Operator Services | Delay in delivery towards +1 US destinations for 10DLC Customers | TT# MNOC-56012 | Minor | | (1.0 h) | resolved |
| TTwilio | SMS Delivery Delays to Dish Network in United States of America | Minor | | (4.7 h) | resolved |
| Bunny.net | Frankfurt SSD Storage Stability Issues | Minor | | (0 min) | resolved |
| SSegment | Syncs to Data Lakes are taking longer than expected. | Minor | | (5.8 h) | resolved |
| TTwilio | Inbound and Outbound Calls Issues in AU1 | Minor | | (3.0 h) | resolved |
| Iimgix | Delayed analytics data | Minor | | (27 h) | resolved |
| SSinch | Delivery Issue Brazil - Sercomtel | Minor | | (5.0 h) | resolved |
| KKlaviyo | Issues with Klaviyo Application and APIs | Minor | | (43 min) | resolved |
| IIterable | Delays in processing System Webhooks | Minor | | (23 h) | resolved |
| SingleStore | AWS Virginia region - connectivity errors | Minor | | (1.7 h) | resolved |
| TTwilio | SMS Delivery Delays to Altan Redes Network in Mexico | Minor | | (2.5 h) | resolved |
| RevenueCat | Error spike between UTC 09:43 to 09:48am | No impact listed | | (0 min) | resolved |
| Bitrise | Workflow Editor loading issues | No impact listed | | (7 min) | resolved |
| Help Scout | Docs sites are down | No impact listed | | (0 min) | resolved |
| DigitalOcean | Droplet Creation | No impact listed | | (0 min) | resolved |
Still open from earlier days 18
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| VVanta | Issues getting computers from Rippling MDM | Major | | (7 d) | resolved |
| Red Hat (incl. Quay.io) | Quay.io Builds Intermittent Failures | Major | | (9 d) | resolved |
| Retool | Errors when deploying new versions of Retool apps with source control | Major | | (6.2 h) | resolved |
| Jira | Jira Migrations Failing | Major | | (10 h) | resolved |
| Elastic Cloud | Connectivity issues between gcp-me-west1 to various Azure regions | Major | | (2.5 h) | resolved |
| CCourier | Delayed Message Processing | Major | | (4.2 h) | resolved |
| Vonage | China SMS - Partial degradation of Pre-Registered brands | Minor | | (66 d) | resolved |
| Akamai | Edge Delivery issues in Europe and the USA | Minor | | (57 d) | resolved |
| BBandwidth | 10DLC Campaign Provisioning Incident | Minor | | (8 d) | resolved |
| Anthropic | API Account Activation on Credit Purchases | Minor | | (28 h) | resolved |
| Claude | API Account Activation on Credit Purchases | Minor | | (28 h) | resolved |
| TTwilio | SMS and MMS Delivery Delays to Verizon Wireless and AT&T in the U.S. on Subset of Long Codes | Minor | | (10 h) | resolved |
| Plivo | Delivery delay on Inbound/Outbound MMS towards US phone numbers. | Minor | | (19 d) | resolved |
| Vonage | USA SMS - Degradation affecting 10DLC numbers towards AT&T and Verizon network | Minor | | (6.5 h) | resolved |
| OOptimizely | Configured Commerce (B2B) - External outage affecting deployments | Minor | | (17 h) | resolved |
| MMessageBird (Bird) | Journeys: Temporary Increased Latency and Errors | No impact listed | | (5 d) | resolved |
| Make | Facebook Leads Ads - "New Lead" module | No impact listed | | (16 h) | resolved |
| BBandwidth | Billing Report Incident | No impact listed | | (2.4 h) | resolved |
Maintenance 20
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| CCrusoe | [Scheduled] Control Plane Maintenance in us-east1 | Maintenance | | (1.0 h) | resolved |
| TTwilio | [Scheduled] Multiple Destination SMS Carrier Partner Maintenance | Maintenance | | (8.0 h) | resolved |
| BBandwidth | [Scheduled] Messaging Maintenance - MMS/SMS | Maintenance | | (7.0 h) | resolved |
| SSinch | [Scheduled] External Maintenance - US & CA | Maintenance | | (7.0 h) | resolved |
| TTwilio | [Scheduled] Multiple Destination SMS and MMS Carrier Partner Maintenance | Maintenance | | (7.0 h) | resolved |
| Vonage | [Scheduled] USA & CA SMS, 10DLC & MMS - Planned Maintenance affecting USA and CA networks | Maintenance | | (7.0 h) | resolved |
| Vonage | [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile | Maintenance | | (6.0 h) | resolved |
| TTwilio | [Scheduled] US SMS Carrier Maintenance - T-Mobile | Maintenance | | (6.0 h) | resolved |
| HHarness | [Scheduled] Scheduled Maintenance Notification | Maintenance | | (1.5 h) | resolved |
| Vonage | [Scheduled] USA SMS - Planned maintenance affecting messages towards a subset of Short Codes | Maintenance | | (5.0 h) | resolved |
| SSinch | [Scheduled] SSL Certificate Update - eu3.smpp.api.sinch.com | Maintenance | | (3.0 h) | resolved |
| SSinch | [Scheduled] Campaigns Application Maintenance | Maintenance | | (1.0 h) | resolved |
| TTwilio | [Scheduled] Twilio Interconnect Maintenance (Australia) | Maintenance | | (7.0 h) | resolved |
| TTwilio | [Scheduled] Twilio Voice Maintenance (Australia) | Maintenance | | (7.0 h) | resolved |
| Grafana Cloud | [Scheduled] Synthetic Monitoring: Tokyo probe migration to AWS | Maintenance | | (1.0 h) | resolved |
| SparkPost | [Scheduled] Email Platform - Engagement Tracking Service Maintenance - US Region | Maintenance | | (12 h) | resolved |
| Stripe | [Scheduled] Scheduled maintenance for P24 - Santander | Maintenance | | (8.5 h) | resolved |
| Stripe | [Scheduled] Scheduled maintenance for P24 - VeloBank | Maintenance | | (6.2 h) | resolved |
| Stripe | [Scheduled] Scheduled maintenance for P24 - Nest Bank | Maintenance | | (6.5 h) | resolved |
| Xero | [Scheduled] IRD System Maintenance | Maintenance | | (3 d) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: BigCommerce, Gorgias, Anthropic, Claude, Pendo, Wix, SurveyMonkey, Discord, Red Hat (incl. Quay.io), Vanta, Sinch, Twilio.
Cite this
46 vendor-reported incidents started on 2024-10-25 (UTC) across 27 vendors, 14 labelled major or critical by the vendor.
- Title
- Outages on October 25, 2024
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2024-10-25