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SingleStore: AWS Virginia region - connectivity errors

Affected components: AWS ClustersAzure ClustersCluster ManagementGCP Clusters

Timeline of updates

1. investigating2024-10-25 21:19 UTC

   Between 20:45 to 21:00 UTC a higher rate of network failures were observed in a specific account in AWS Virginia Region. Some customer may have observed intermittent connectivity failures during this time. We are continuing to investigate.

2. investigating2024-10-25 21:20 UTC

   We are continuing to investigate the incident

3. investigating2024-10-25 21:21 UTC

   issue is not happening currently. still investigating.

4. resolved2024-10-25 23:01 UTC

   the temporary network issue is resolved. we have added additional resources to the impacted component to to prevent a recurrence.

Impact, status and times are the vendor’s own, as last archived. View on status.singlestore.com (opens in new tab). SingleStore profile · Recent SingleStore incidents · Markdown · JSON