CompaniesSurveyMonkeyMonthly reportsOctober 2024
SurveyMonkey in October 2024: incidents, uptime and changes
Vendor-reported outage time 9 h 17 min, incident time 9 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 2 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Survey web link not loading for some surveys | Major | 33 min | resolved | 10-04 | |
| Issue at checkout when scheduling SurveyMonkey Audience project | Major | 8.7 h | resolved | 10-25 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| My Team: Manage Users→User→Manage Surveys page not loading for admins | Minor | 19 min | resolved | 10-01 | |
| Issue with the Plans and Pricing page | Minor | 20 min | resolved | 10-04 | |
| Facebook signups and logins are failing | No impact listed | 32 min | resolved | 10-15 |
Cite this
SurveyMonkey posted 5 status incidents in October 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SurveyMonkey in October 2024
- Vendor
- SurveyMonkey
- Date
- URL
- https://rewindex.com/company/surveymonkey/2024/10