# SurveyMonkey in October 2024: incidents, uptime and changes

> SurveyMonkey in October 2024: 5 incidents on its status page (2 major or critical), 98.75% free of major or critical incidents (vendor-reported). From Rewindex’s archive of SurveyMonkey’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/surveymonkey/2024/10
Last updated: 2024-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 98.75% free of major/critical incidents, 98.66% free of any incident; outage time 9 h 17 min, incident time 9 h 56 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2024](https://rewindex.com/company/surveymonkey/2024/09.md) · Next: [November 2024](https://rewindex.com/company/surveymonkey/2024/11.md) · [All months](https://rewindex.com/company/surveymonkey/reports.md) · [SurveyMonkey](https://rewindex.com/company/surveymonkey.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Survey web link not loading for some surveys](https://rewindex.com/company/surveymonkey/incidents/44r8t3nqc3t0.md) | major | 2024-10-04 04:47 UTC | 2024-10-04 05:20 UTC | 33 min | resolved |
| [Issue at checkout when scheduling SurveyMonkey Audience project](https://rewindex.com/company/surveymonkey/incidents/73yv7l6v2c98.md) | major | 2024-10-25 16:51 UTC | 2024-10-26 01:35 UTC | 8.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [My Team: Manage Users→User→Manage Surveys page not loading for admins](https://rewindex.com/company/surveymonkey/incidents/wj8nls1xy010.md) | minor | 2024-10-01 21:06 UTC | 2024-10-01 21:25 UTC | 19 min | resolved |
| [Survey web link not loading for some surveys](https://rewindex.com/company/surveymonkey/incidents/44r8t3nqc3t0.md) | major | 2024-10-04 04:47 UTC | 2024-10-04 05:20 UTC | 33 min | resolved |
| [Issue with the Plans and Pricing page](https://rewindex.com/company/surveymonkey/incidents/2g77fqf3ln33.md) | minor | 2024-10-04 17:44 UTC | 2024-10-04 18:04 UTC | 20 min | resolved |
| [Facebook signups and logins are failing](https://rewindex.com/company/surveymonkey/incidents/gsm8z5w80smp.md) | none | 2024-10-15 16:34 UTC | 2024-10-15 17:06 UTC | 32 min | resolved |
| [Issue at checkout when scheduling SurveyMonkey Audience project](https://rewindex.com/company/surveymonkey/incidents/73yv7l6v2c98.md) | major | 2024-10-25 16:51 UTC | 2024-10-26 01:35 UTC | 8.7 h | resolved |

## Cite this

SurveyMonkey posted 5 status incidents in October 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/surveymonkey/2024/10
- Citation: SurveyMonkey, “SurveyMonkey in October 2024” (2024-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/surveymonkey/2024/10 (CC BY 4.0).
- Markdown link: `[SurveyMonkey: SurveyMonkey in October 2024 (2024-10-01)](https://rewindex.com/company/surveymonkey/2024/10)`


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Canonical: https://rewindex.com/company/surveymonkey/2024/10 · Markdown: https://rewindex.com/company/surveymonkey/2024/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:16:53.838Z