rewindex

CompaniesSurveyMonkeyMonthly reportsSeptember 2024

SurveyMonkey in September 2024: incidents, uptime and changes

7incidents posted
4labelled major or critical
99.47%free of major/critical
96.38%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 46 min, incident time 26 h 3 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 2 · No impact listed 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Multiple services like the Analyze and Survey Taking experience downMajor1.9 hresolved09-06
SurveyMonkey Audience projects haltedMajor1.3 hresolved09-13
Error showing on https://fr.surveymonkey.com/Major24 minresolved09-18
Issue with device verificationMajor13 minresolved09-18

Other incidents 3

IncidentImpactStartedDurationStatusDay
Audience Panel ImpactedMinor21 hresolved09-04
Resolved - 5xx errors when accessing Developer APINo impact listed0 minresolved09-19
Design survey page unresponsive for surveys in some accountsMinor1.0 hresolved09-26

Cite this

SurveyMonkey posted 7 status incidents in September 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
SurveyMonkey in September 2024
Vendor
SurveyMonkey
Date
URL
https://rewindex.com/company/surveymonkey/2024/09

All SurveyMonkey monthsRecent incidentsMarkdown