Outages by dayOctober 15, 2024

Outages on October 15, 2024

UTC day 2024-10-15 (Oct 15, 2024, 00:00 to Oct 15, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

40incidents started

7labelled major or critical

24vendors with a new incident

10still open from earlier days

By vendor label: Major 7 · Minor 26 · No impact listed 7 · 26 maintenance

Incidents started this day 40

Vendor	Incident	Impact	Started	Resolved	Status
Retool	Slowness for Retool backend requests	Major	13:49	22:35 (8.8 h)	resolved
MessageBird (Bird)	Email delivery disruption	Major	14:47	15:36 (49 min)	resolved
SparkPost	Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)	Major	14:48	18:01 (3.2 h)	resolved
Braze	Sparkpost issue Impacting Email Message Sending	Major	15:03	18:16 (3.2 h)	resolved
Iterable	Issues impacting Email Sending	Major	16:06	21:32 (5.4 h)	resolved
ngrok	New endpoints failing to start in all regions	Major	17:31	17:54 (23 min)	resolved
Smartsheet	Data Shuttle login errors	Major	22:46	Oct 16, 2024, 01:49 (3.0 h)	resolved
Bandwidth	BWI Global Portal Incident	Minor	00:00	00:00 (0 min)	resolved
Vonage	Service issue on WhatsApp channel	Minor	04:19	06:47 (2.5 h)	resolved
Twilio	Meta’s WhatsApp Cloud API Outage Affecting Outbound Message Statuses and Inbound Messages	Minor	05:07	11:28 (6.3 h)	resolved
Twilio	SMS Delivery Delays to Ethio Telecom Network in Ethiopia	Minor	05:42	16:25 (11 h)	resolved
Plivo	Intermittent failures on all Outbound SMS	Minor	06:15	07:00 (45 min)	resolved
Twilio	SMS Delivery Delays to Twilio Phone Numbers in Puerto Rico Over a Subset of Long Code	Minor	06:45	15:49 (9.1 h)	resolved
Twilio	KYC Service is Failing in Germany	Minor	08:58	13:49 (4.8 h)	resolved
Twilio	Message Creation Using Content Templates Impacted	Minor	09:18	10:29 (1.2 h)	resolved
Sinch	Delivery Issue Germany - O2	Minor	12:06	Oct 16, 2024, 08:09 (20 h)	resolved
Twilio	Flex Account Creation Issue via Admin Center	Minor	14:08	16:28 (2.3 h)	resolved
Retell AI	TTS provider openai is down	Minor	15:23	15:25 (2 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	15:23	15:25 (2 min)	resolved
Twilio	SMS Delivery Delays to Smart Network in Philippines	Minor	15:23	18:43 (3.3 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	15:30	15:55 (25 min)	resolved
Akamai	Issues with Chat Support Channel via Akamai Control Center	Minor	15:48	21:46 (6.0 h)	resolved
Twilio	SMS Delivery Delays From Denmark Numbers to Subset of Twilio Numbers	Minor	15:55	18:39 (2.7 h)	resolved
Deepgram	[Deepgram API] Elevated Error Rates	Minor	16:00	Oct 16, 2024, 01:00 (9.0 h)	resolved
DigitalOcean	Spaces Page in Control Panel	Minor	17:56	18:44 (48 min)	resolved
Vonage	Paraguay SMS - Delivery degradation towards Nucleo network	Minor	18:25	22:38 (4.2 h)	resolved
Vonage	France SMS - Delivery degradation towards NRJ Mobile network	Minor	20:03	22:17 (2.2 h)	resolved
Mixpanel	Errors loading Mixpanel Boards	Minor	20:08	21:53 (1.8 h)	resolved
Twilio	SMS Delivery Delays to AT&T Networks in Mexico for a Subset of Short Codes	Minor	20:18	Oct 16, 2024, 10:02 (14 h)	resolved
Retell AI	TTS provider openai is down	Minor	22:12	22:14 (2 min)	resolved
DigitalOcean	Creating MongoDB Managed Databases	Minor	22:54	23:25 (31 min)	resolved
v0	Email login into Vercel blocked	Minor	23:08	23:38 (30 min)	resolved
Vercel	Email login into Vercel blocked	Minor	23:08	23:38 (30 min)	resolved
Wiz	Auto-resolution of old Threat Detection Issues	No impact listed	13:05	21:48 (8.7 h)	resolved
Asana	Major outage	No impact listed	13:30	13:30 (0 min)	resolved
LaunchDarkly	Identified	No impact listed	13:49	15:31 (1.7 h)	resolved
Runway	Service Degraded	No impact listed	14:55	18:35 (3.7 h)	resolved
Twilio	Twilio Messaging Affected	No impact listed	15:57	15:57 (0 min)	resolved
SurveyMonkey	Facebook signups and logins are failing	No impact listed	16:34	17:06 (32 min)	resolved
Plivo	Intermittent Verify request failures	No impact listed	18:21	18:21 (0 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	Customers Unable To Process Training Payments	Major	Oct 14, 2024, 21:39	06:54 (9.3 h)	resolved
Scaleway	[HOSTING] MAIL - Transfert and Forward issue.	Minor	Oct 8, 2024, 09:56	Oct 16, 2024, 10:28 (8 d)	resolved
Optimizely	Product Recommendation EMEA - A subset of feeds timing out	Minor	Oct 9, 2024, 09:57	Oct 18, 2024, 19:21 (9 d)	resolved
Bandwidth	10DLC Campaign Provisioning Delays	Minor	Oct 11, 2024, 13:45	Oct 16, 2024, 17:00 (5 d)	resolved
Plivo	10DLC Campaign Registration Failure in US	Minor	Oct 11, 2024, 15:25	Nov 4, 2024, 11:51 (24 d)	resolved
Twilio	MMS Delivery Delays and Failures to Multiple Networks in the US From a Subset of Shortcodes	Minor	Oct 14, 2024, 16:49	00:10 (7.3 h)	resolved
Trello	Boards are demonstrating slow performance for Workspace Guests	Minor	Oct 14, 2024, 18:43	22:25 (28 h)	resolved
Aircall	Users not able to save Contacts	Minor	Oct 14, 2024, 22:02	07:14 (9.2 h)	resolved
Discord	Russia/Turkey Connectivity	No impact listed	Oct 9, 2024, 00:57	Nov 5, 2024, 17:42 (28 d)	resolved
Snyk	Insights Risk Factors Issue	No impact listed	Oct 10, 2024, 16:45	13:50 (5 d)	resolved

Maintenance 26

Vendor	Incident	Impact	Started	Resolved	Status
Optimizely	[Scheduled] Mandatory Microsoft MFA for Azure and PaaS Portal access	Maintenance	00:00	Oct 18, 2024, 00:00 (3 d)	resolved
Twilio	[Scheduled] Ecuador SMS Carrier Maintenance - Movistar	Maintenance	03:00	06:00 (3.0 h)	resolved
Vonage	[Scheduled] Ecuador SMS - Planned maintenance affecting Movistar network	Maintenance	03:00	06:01 (3.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US & CA	Maintenance	04:00	10:00 (6.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	04:00	10:00 (6.0 h)	resolved
Vonage	[Scheduled] Canada SMS - Planned maintenance affecting messages sent using a subset of LVNs to Rogers Wireless	Maintenance	04:00	06:00 (2.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	04:01	05:01 (1.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS, 10DLC & MMS - Planned Maintenance affecting USA and CA networks	Maintenance	04:01	10:00 (6.0 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - AT&T	Maintenance	04:30	12:00 (7.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Maintenance - AT&T	Maintenance	06:15	09:00 (2.8 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	09:00	10:01 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers	Maintenance	11:00	12:00 (1.0 h)	resolved
Twilio	[Scheduled] Multiple Destination Voice Carrier Partner Maintenance	Maintenance	11:00	17:00 (6.0 h)	resolved
Klaviyo	[Scheduled] Data Infrastructure Maintenance	Maintenance	12:00	15:00 (3.0 h)	resolved
DigitalOcean	[Scheduled] Internal Service Maintenance	Maintenance	15:00	17:09 (2.1 h)	resolved
Grafana Cloud	[Scheduled] Synthetic Monitoring: Mumbai probe migration to AWS	Maintenance	15:30	16:30 (1.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators \|	Maintenance	17:00	Oct 16, 2024, 03:00 (10 h)	resolved
Bandwidth	[Scheduled] Emergency Maintenance - Global Portal and API	Maintenance	18:00	19:00 (1.0 h)	resolved
DigitalOcean	[Scheduled] Core Infrastructure Maintenance in NYC3	Maintenance	20:00	21:00 (1.0 h)	resolved
Twilio	[Scheduled] UK SMS Carrier Maintenance - O2	Maintenance	21:30	Oct 16, 2024, 01:00 (3.5 h)	resolved
Vonage	[Scheduled] United Kingdom SMS - Planned maintenance affecting O2	Maintenance	21:30	Oct 16, 2024, 01:00 (3.5 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Yoigo	Maintenance	22:00	Oct 16, 2024, 05:01 (7.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - Yoigo	Maintenance	22:00	Oct 16, 2024, 05:00 (7.0 h)	resolved
Vonage	[Scheduled] Spain SMS - Planned maintenance affecting Yoigo	Maintenance	22:00	Oct 16, 2024, 05:00 (7.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	23:30	Oct 16, 2024, 04:00 (4.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Retool, MessageBird (Bird), SparkPost, Braze, Iterable, ngrok, Smartsheet, Bandwidth, Vonage, Twilio, Plivo, Sinch.

Cite this

40 vendor-reported incidents started on 2024-10-15 (UTC) across 24 vendors, 7 labelled major or critical by the vendor.

Title: Outages on October 15, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-10-15 00:00 UTC
URL: https://rewindex.com/outages/2024-10-15

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