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CompaniesSmartsheetMonthly reportsOctober 2024

Smartsheet in October 2024: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.21%free of major/critical
75.50%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 51 min, incident time 7.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Data Shuttle login errorsMajor3.0 hresolved10-15
WorkApps Degraded PerformanceMajor2.8 hresolved10-21

Other incidents 3

IncidentImpactStartedDurationStatusDay
Brandfolder Asset AccessMinor4.5 hresolved10-01
Brandfolder Asset AccessMinor8 dresolved10-02
Automated Workflows DelayedMinor3.9 hresolved10-28

Cite this

Smartsheet posted 5 status incidents in October 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in October 2024
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2024/10

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